Quality Assurance Manager
Thales · Crawley ·
- Work mode
- Hybrid
- Category
- QA
- Experience
- 3+ years
- Company size
- 1000+
Oversee quality processes for engineering projects, conduct audits, and act as the customer’s voice to ensure compliance and satisfaction in a defence/aerospace environment.
Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.
Quality Assurance Manager
Crawley
Are you an inquisitive and impactful individual looking for an exciting, dynamic and interesting new role in Quality Assurance? Where no two days are ever the same? And where you can use your judgement and risk based thinking to support the programmes at Thales through many different decisions during the project lifecycle?
If so, we’d love to hear from you as we’re currently looking for a Quality Assurance Manager to join our team in Crawley.
What the role has to offer:
Customer focussed/facing with plenty of variety, interacting with all areas of the business
Exciting challenge acting as the voice of the customer
Hybrid working (3 days on site per week)
We’ll also pay for your CQI membership and support formal certified training where appropriate e.g. lead auditor training
What’s does your day look like?
Reporting to the Quality Manager, you can expect to be involved in:
Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy
Acting as the customer’s representative inside the project or bid team and looking to maximize customer satisfaction and support any actions
Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time-scales
Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement
About you
Ideally you’ll:
Possess excellent organisation, time and project management skills to deliver on time against competing priorities
Be an excellent communicator and collaborator in order to build relationships with key stakeholders
Be a problem-solver with the ability to resolve complex issues in varied contexts
Possess the ability to analyse, design and implement processes improvements
Be a critical thinker with sound judgement skills and have the ability to identify potential risks and propose mitigating strategies
Have relevant experience working within Quality, ideally in a manufacturing or engineering environment (desirable not essential)
Have knowledge of Quality working practices and standards (desirable not essential)
This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - United Kingdom Security Vetting - GOV.UK (www.gov.uk)
At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.
We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.
If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.
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