Quality Assurance Manager

Job Summary

An experienced Quality Assurance Manager who will play a pivotal role in ensuring the consistent delivery of high-quality products that exceed customer expectations. This person will be responsible for developing, establishing, and maintaining robust quality assurance programs, policies, processes, procedures, and controls. This person will direct continuous improvement and effectiveness of all aspects of the Quality System. They will interface with manufacturing, engineering, customer, and vendors to determine responsibilities and solutions. The Quality Assurance Manager oversees and supports supplier and internal audit functions, validation and calibration activities, environmental and analytical quality testing, product stability program, incoming quality assurance, documentation system, and all compliance/regulatory responsibilities.

Duties/Responsibilities

• Responsible for implementing and maintaining the effectiveness of the quality system.
• Determines appropriate staff levels, schedules, and resources.
• Coordinates sessions with the project managers/core team leaders to look for opportunities for staff to learn about new initiatives or volunteer on new projects.
• Drives the development of department tools and methodologies.
• Determines staff assignments and schedules work to meet completion dates and deliverables.
• Establishes cross-functional team relationships.
• Provides an overview of the function and role of his/her group, technical skill sets, to other groups and/or divisions.
• Works cross-functionally in identifying and resolving quality issues.
• Drives and evaluates department progress and results.

Required Skills/Abilities

• 5 years of supervisory and/or management experience.
• Ability to understand and evaluate technical data/issues.
• Ability to manage and negotiate with external vendors.
• Good written and oral communication skills.
• Strong interpersonal and leadership skill.
• A goal-oriented self-starter with an acute attention to detail and the proven ability to develop and motivate staff.
• Show longevity and stability in previous experience.

Education and Experience

• Bachelor’s degree in Engineering, Science or technical area or equivalent experience
• 5 - 7 years’ work experience in computer/electronic environment, with an emphasis on current good manufacturing practices and quality system management.