Quality Assurance Manager - Product Risk Management

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

The Product Risk Manager ensures product risks are effectively identified, assessed, controlled, and monitored throughout the product lifecycle.
The role provides risk management leadership across hardware, software, and accessories, supporting R&D projects across WSA.
You will work closely with R&D, Quality, Regulatory Affairs, and other stakeholders to ensure safe, compliant, and reliable products.

What you will do

• Lead product risk management activities across the product lifecycle, including risk assessments covering hardware, software, usability, cybersecurity, connectivity, and performance.

• Establish and maintain risk management plans, strategies, and methodologies.

• Facilitate risk workshops and multidisciplinary risk reviews.

• Integrate risk management into design, development, change management, V&V, and release activities.

• Support R&D projects across multi-sites.

• Act as the Product Risk Management Subject Matter Expert and drive consistent risk practices.

What you bring

Experience

• Bachelor's degree in engineering, Biomedical Engineering, Computer Science, Software, Electronics, Quality Management, or related field.

• 8+ years of experience in product development, quality, risk management, systems engineering, or regulatory affairs.

• Experience supporting both hardware and software development projects.

• Knowledge of medical device development processes and quality systems.

• Strong understanding of risk assessment, risk analysis, and risk mitigation.

• Knowledge or experience in Regulatory Affairs and/or Cybersecurity is an advantage.

• Strong stakeholder management and communication skills in a cross-functional, global environment.

Personal competencies

• Analytical & structured – able to assess complex risks and make sound decisions.

• Collaborative – works effectively across technical and business functions.

• Influential – able to challenge assumptions and drive risk-based decisions.

• Proactive – identifies emerging risks early and drives timely mitigation.

• Detail-oriented – ensures accuracy and consistency in risk assessments.

• Clear communicator – simplifies complex risk and technical topics.

• Continuous improvement mindset – continuously strengthens processes and practices.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.