Quality Assurance Manager

Trilogy Communications Inc

Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Marmon Industrial Energy & Infrastructure (MIEI) – Pearl, MS Is one of six specialty wire, cable, and tubing solution manufacturing companies located throughout North America. We have over 100 years of innovative engineered solutions for critical, industrial, and commercial applications.

We are experts in our industry.

The Quality Assurance Manager is responsible for development and maintenance of the site quality management system. The Quality Assurance Manager ensures internal and external quality requirements are met, and ensures the adequacy of all QA test equipment, test training, inspections/quality tests, and record keeping. Maintain/improve upon the TL 9000 quality system and maintain the associated certification.

Essential Duties:

• Maintain/improve upon the TL 9000 quality system, and maintain the associated certification
• Develops, implements, and manages processes to ensure that products meet required specifications for quality.
• Ensure the adequacy of the overall gauge calibration system, all quality tests, incoming inspection, record keeping, reports, and data analysis
• Ensure proper calibration and maintenance of all QA test equipment and software
• Manage QA testers to assure efficient and proper testing of all cables, and manage QA Technician to assure adequate training and performance
• Ensure an effective internal audit and corrective action system.
• Prepare management reports that show the quality performance of our organization and the effectiveness of our quality management systems. Provide accurate and timely feedback to production, engineering, management, and suppliers when issues occur that can impact the quality of our products and services.
• Maintains compliance with organizational and industry standards.
• Work with customers as necessary to solve quality concerns or meet customer quality objectives.
• Promote continual improvement
• Identifies and analyzes issues, bugs defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these problems.
• Performs other duties as assigned.

These are the general duties required to fulfill the Quality Assurance Manager job description, not a detailed description of all the work required. New duties and responsibilities may be required to meet the changing demands of the business.

Education and Experience Preferred:

• Bachelor’s Degree in relevant field and 5 years’ experience in a manufacturing environment, or an equivalent combination of education and work experience

Knowledge and Skills Preferred:

• Strong technical knowledge of wire and cable manufacturing processes/operations and inspections/tests.
• Ability to effectively communicate with all hourly personnel and all levels of management, as well as customers and external vendors, inspectors, etc.
• Strong oral and written communication skills, coupled with conceptual and analytical ability to interpret and implement contractual requirements both written and implied.
• Ability to work independently, under pressure and able to meet tight deadlines in a timely manner.
• Must have objective, sound judgment.
• Knowledge of ISO 9001 and NQA-1 standards.
• Minimum of 5 years prior experience in managing an ISO 9001, TL 9000, or similar quality management system.

Working Conditions and/or Physical Requirements:

• Ability to work long hours in a sedentary position sitting, talking, looking at a computer, charts/graphs and performing repetitive motions.
• Ability to move objects and materials of at least 25lbs.
• Ability to collaborate with manufacturing team members as needed in an environment that can be noisy.
• Ability to follow safety guidelines and wear required PPE when onsite.

Marmon Industrial Energy and Infrastructure Pearl, MS is an Equal Opportunity Employer and makes employment decisions without regard to, and prohibits discrimination based on, race, color, religion, age, sex, pregnancy, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.