Quality Assurance Manager

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Join 603 OPTX, a Micro-LAM/IDEX Company. We are a nationally award-winning company recognized for our outstanding workplace culture and commitment to innovation in optics and advanced manufacturing. We specialize in delivering cutting-edge optical solutions to customers across industries, and we are seeking skilled talent to grow with our team in Keene, NH.

POSITION SUMMARY: The Quality Manager role combines strategic quality leadership with hands‑on oversight of our ISO‑compliant Quality Management System. You will lead internal and external audits, drive corrective and preventive actions, oversee supplier and customer quality performance, and ensure product acceptance through rigorous documentation, first article inspections, and continuous improvement initiatives. Success in this role requires a detail‑oriented, team‑focused leader who excels in a fast‑paced precision manufacturing environment and is comfortable balancing managerial responsibilities with technical, data‑driven quality work.

ESSENTIAL FUNCTONS: A qualified individual with a disability must be able to perform the essential functions of the position, with or without reasonable accommodation.

• Lead, develop, and maintain the ISO‑compliant quality system.
• Plan, conduct, and support internal, external, supplier, and customer audits.
• Oversee corrective actions (CAR/PAR), drive timely closure, and report results.
• Manage customer and supplier quality evaluations and feedback loops.
• Support continuous improvement (Lean, Six Sigma, TPS).
• Provide training, mentoring, and cross-departmental quality guidance.
• Lead quality documentation processes and ensure compliance with standards.
• Participate in strategic planning for quality initiatives and operational improvements.
• Perform incoming, in-process, and final inspections using advanced metrology tools.
• Interpret, analyze, and validate optical and mechanical blueprints/specifications.
• Conduct First Article Inspections (FAIs), inspection data packet reviews, and source inspections.
• Maintain production and quality records in accordance with internal quality policies.
• Utilize precision measurement equipment: profilometers, interferometers, OGP systems, CMMs, and other optical testing instruments.
• Serve as a primary interface with suppliers and customers for quality issues and root cause investigations.
• Work with Engineering and Manufacturing to ensure quality is built into products and processes from the outset.
• Ensure that products meet all applicable quality and documentation requirements (ISO, GMP, SOPs, SPIs).
• Perform other related duties as assigned.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:

• Works in a manufacturing and inspection environment.
• Moderate walking, standing, stooping, bending, kneeling, and reaching required.
• Occasional lifting and carrying of up to 50 pounds.
• Operates tools, equipment, and machinery in accordance with company policies and procedures.
• Required to maintain a clean and safe work area.
• Must follow established safety procedures.
• Responsible for correcting unsafe conditions when possible and reporting hazards to management or the Safety Committee immediately.
• Travel may be required.

POSITION REQUIREMENTS:

• Minimum of 5–10 years of experience in quality, supplier quality, metrology, optical inspection, or precision manufacturing.
• Proven leadership experience of at least 3–5 years in a quality management or supervisory role.
• Strong understanding of ISO quality systems, auditing practices, corrective actions, and internal quality procedures.
• Hands-on experience with advanced metrology tools (interferometers, profilometers, OGP systems, CMMs, etc.).
• Ability to read, interpret, and validate optical and traditional mechanical blueprints; strong GD&T familiarity.
• Experience performing incoming, in‑process, and final inspections, including FAIs and source inspections.
• Demonstrated ability to manage supplier quality, customer interface activities, and external audits.
• Strong organizational, documentation, and decision‑making skills with exceptional attention to detail.
• Experience working in optical, ultra‑precision, CNC, diamond turning, or similar high‑accuracy manufacturing environments preferred.
• Ability to work independently, prioritize assignments, and meet deadlines in a fast‑paced environment.
• Proficiency with relevant computer applications: MS Office, MS Outlook, and quality data/reporting tools.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively across Engineering, Manufacturing, and Quality teams.
• Willingness to travel up to 20% for supplier and customer audits.
• Must have strong attention to detail.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.