Quality Assurance Engineer

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years, and we are always striving for new ways to make boating easier, safer, and more enjoyable.

We are on a journey of continuous growth – now looking for our next star – a passionate Quality Assurance Engineer. This position reports to the Quality Manager and will work in Sparta, TN.

About the position

As Quality Assurance Engineer of the Sparta team, you will be involved in monitoring Internal and External Quality at the Plant Level and serves as a Liaison to Customers related to Production Quality, RGA, and Warranty. In addition, the Quality Engineer will provide shop floor leadership to Incoming, In-Process, and Final Inspection while supervising the daily activates of Quality Technicians in assigned work areas. The Quality Engineer will be a key contributor to ISO 9001 activates and support other Quality functions in a fast-paced work environment.

Your Main Responsibilities

• Ensure Product meets safety, regulatory, and performance standards
• Lead a Cross-Functional Team through the 5Why / 8D Process to resolve Customer Complaints via Root Cause investigation and Countermeasure implementation
• Lead the Returned Goods Authorization process and work with Customers to resolve (RGA) claims
• Ensure Quality Technicians complete daily Inspection and Testing, per requirements
• Report Customer Quality Issues to the Management Team and provide Customer feedback in a timely manner
• Lead PPAP activity and provide submissions to the Customer
• Perform Control Plan and SOP Audits
• Lead Containments, Sorting, and Rework activity related to any Quality spills
• Manage Inspections, RGA, Warranty, Corrective Actions in the Sparta 1Factory QMS
• Write and present concise Reports related to Quality Issues, Warranty, KPIs, etc.

What do we offer?

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact

Skills & Requirements

A suitable background would be a solid experience within Quality and Manufacturing as well as the following qualifications and experiences:

• B.S. Degree in Mechanical Engineering, Industrial Technology or Applied Sciences
• Minimum of 2 years experience in a Mfg. Tier 1 or OEM environment
• APQP and PPAP Core Tools implementation
• Customer relationship building
• CQE, CQI, or Six Sigma Greenbelt
• Print Reading and understanding of GD&T
• ISO 9001 Certified Auditor
• Microsoft Office applications and Minitab

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Strong attention to detail
• Outstanding Time Management and Organizational skills
• Problem solving and critical thinking skills
• Good decision-making and follow-through with Root Cause and Countermeasures
• Ability to work independently and within a Team environment
• Excellent communication skills - verbal and written
• Ability to perform work at a high level and in a safe manner
• Assist with other assigned duties within the Quality department, as required

Dometic’s Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Are you our next star? Then we would love to see your application. Selection is being made on a running basis. If you have any questions regarding the position, please contact Taylor Webb, Human Resources Business Partner, at [email protected]

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.