Quality Assurance Engineer

Company Introduction:

Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies.

We serve OEM customers in the rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry industries.

We have access to the broadest range of metalwork solutions in the world through our elite group of companies. Arrow focuses on providing innovative design, quality craftsmanship, and exceptional customer service.

Group Division:

For more than 45 years, Arrow Off Road Guelph division has been a supplier of choice for OEM customers in the Material Handling, Rail, Construction, Forestry, Agriculture, Mining, and Defense industries. With operations in both Canada and China, our focus is on safety, quality, delivery, cost, and the environment. Our mission of good parts on time, along with strong customer relationships and company performance, will continue our history of growth.

Compensation Range: $77,000 up to $89,000 annually

Position Summary:

Reporting to the Quality Manager, the Quality Engineer will ensure the quality of finished goods and first article/PPAP packages in preparation for shipping to customers. Act as a Champion and participate in customer, supplier, and internal corrective action process, continuous improvement initiatives while adhering to the responsibilities outlined in the Quality Management System.

Primary Responsibilities:

• Support all departments in First Article / PPAP data collection and submission, new launch capability studies as well as any additional support as requested.
• Responsible for compiling PPAP and First Article submission documentation on assigned programs.
• Participate in the APQP process to ensure: feasibility of the design and process to produce the product as specified.
• Address any quality issues, including GD&T, gauge design, testing requirements and timing, capability study requirements and timing, applied statistical methods, and Advanced Quality Plans (such as prototype, pre-launch, and production control plans, etc.).
• Recommend designation of KPC’s, KCC’s
• Support and participate in APQP activities and trials (such as packaging trials, paint/process trials, etc.) as required.
• Participate as required in cross-functional team activities.
• Participate or Champion customer, internal, and supplier corrective and preventive actions.
• Carry out receiving inspection on new / problem product and recommend additions and deletions from the receiving inspection list.
• File, preserve, and dispose of various Quality Records.
• Coordinate and participate in dimensional evaluation of parts using appropriate gauges and fixtures, including SPC studies.

• Coordinate and participate in Gauge Accuracy, Repeatability and Reproducibility Studies.
• Perform process capability and process performance (KCC) studies and data collection. Report results on the appropriate statistical charts.
• Train operators and quality inspectors to perform in-process inspections on new parts as required.
• Carry out dock audits as required.
• Interact with customers and suppliers as required to carry out requirements and expectations.
• Perform daily layered audits.

• Carry out other tasks as assigned by the Quality Manager and Quality Supervisor.
• Support all QCI facilities as required (travel required between plants)

• Maintains the ISO 9000 system
• Participate in the Internal Audit process.
• Collects and reports KPI data - All QCI facilities.
• Completes ISO procedure revisions.
• Reviews Internal and External NCRs. Arranges NCR follow-up meetings.
• Maintains and reports Rework and Scrap analysis.
• Maintains and organizes calibration of Equipment and Gauges. - All QCI facilities.
• Follows and complies with all Operational Procedures and policies as outlined in the Employee Handbook, Quality and Environment programs (i.e. IATF, ISO 14001)
• Other duties as may be assigned.

Educational Requirements:

• University degree and/or post-secondary education in a related discipline or equivalent experience.

Required Skills & Expertise:

• 2- 5 years of experience in quality control or engineering in Metal Fabrication/Welding or a similar industry

• Knowledge of welding inspection, identification of defects, and non-destructive/destructive testing.
• A thorough knowledge of the product development and steel fabrication processes.
• Extensive knowledge in the principles and practice of Lean Manufacturing, Continuous Improvement, and small progressive manufacturing disciplines.
• Ability to read, analyze, and interpret complex documents (Blueprints, specifications, etc.).
• Excellent planner and implementer with the ability to make things happen.
• Ability to promote a culture of innovation and keep employees positively motivated.
• Excellent command of the English language, verbal and written,
• Proficient in Microsoft Office – MS Word, Excel, PowerPoint, etc.
• Capable of managing multiple challenging assignments concurrently; moving swiftly and decisively, but collaboratively and effectively with others.
• Personal commitment to high quality standards. Strong communication skills and an ability to formulate positive interpersonal relationships.
• Strategic thinker and effective problem solver.
• Perceptive, responsible, and accountable.
• Team player.

What We Offer – Your Benefits Package

At Arrow, we’re proud to offer a benefits package that supports your health, finances, and future.

Health & Wellness

• Health, dental, and vision coverage from day one!
• Virtual healthcare with Lumino Health
• Employee and Family Assistance Program (Homewood Health)
• Fitness membership discount
• Work boots and prescription safety glasses program

Financial Benefits

• Automatic Enrollment in Company-Paid Deferred Profit Sharing
• RRSP Match Program
• Life and travel insurance for you and your family
• Attendance Bonus & Profit Sharing
• Employee Discount Program

Time Off & Culture

• Three weeks vacation days to start
• Regular company events and team activities
• Supportive, inclusive workplace culture

Career Growth

• Tuition reimbursement for job-related education and training

Arrow is committed to diversity and inclusion. We provide accommodations throughout the recruitment process in line with the Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Candidates please note, we do not use AI for application screening.

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