Quality Assurance Auditor - Contract

Position Summary

Performs independent procedural and product audits of the repair station across all approved locations to ensure compliance with 14 CFR Parts 43 and 145, the RSQCM and Forms Manual, EASA Special Conditions, and customer requirements. Operates the Quality Assurance System (QAS) required by §145.211 and the surveillance function for the Training Program required by §145.163. Classifies findings, issues and tracks Corrective Action Reports, and verifies that corrective action was effective before closure. Audits every Work Package that goes through the RSQCM process/procedures.

Job Responsibilities

Primary:

• Build and maintain the Annual Audit Plan (QAS-01 / QAS-02) covering every procedural audit, product audit, additional fixed location, and contracted provider; publish by 31 January each year.
• Plan and conduct internal audits at each approved location to verify compliance with FAA, EASA, RSQCM, Forms Manual, and customer requirements.
• Audit the §145.163 Training Program: FAA-approved curriculum on file, MTM 011 Individual Needs Assessment current per position, MTM 003 evidence of OJT, instructor qualifications, and §145.163(b) 2-year records retention.
• Perform product audits tracking a serialized article through receiving, disassembly, inspection, reassembly, and return to service.
• Perform monthly cabinet audits at each location and support the SMS annual internal audit.
• Classify findings by severity (Level I / II / III), which sets binding correction deadlines for the responsible department; a Level I call may hold an aircraft from release.
• Issue the Corrective Action Report (QAS-03) within 2 business days of the finding, define the deficiency, required root cause analysis, corrective and preventive action, and due dates.
• Log and track every CAR to closure; evaluate department responses and route to the Chief Inspector for approval prior to implementation.
• Verify effectiveness of each corrective action within 30 days of completion through record review, re-inspection, and recurrence checks; re-open ineffective corrective actions.
• Audit FAA-certificated contract vendors every 24 months and non-certificated vendors every 12 months; perform additional vendor audits following any quality escape.
• Maintain and analyze QAS performance metrics; produce the Quarterly QAS Performance Summary and provide trend analysis to the Annual Management Review.
• Coordinate with external auditors (FAA principal inspectors, EASA surveillance, customer quality auditors) and present audit records and evidence on request.
• Maintain audit plans, schedules, reports, CAR packages, and verification evidence under revision control; file FAA submittals and notifications with the applicable CAR / QAS package.

Secondary:

• Provide guidance and training to staff on quality assurance matters and audit findings.
• Recommend updates to company policies, procedures, and manuals to reflect current best practices and regulatory requirements.
• Keep up to date with changes in aviation regulations and industry standards.
• Participate in safety and quality meetings and workshops.
• Support the investigation of incidents and quality escapes to identify root causes and preventive measures.
• Maintain the approved vendor list.

Essential Knowledge, Skills and Abilities

Education:

• High School Diploma required; Associate or Bachelor Degree in Aviation preferred.

Experience

• Minimum 3 years experience in a Part 145 environment preferred.
• Practical experience with quality audit procedures (may be met by formal auditor training, prior auditor experience, or a minimum of 40 hours documented On-the-Job Training under a qualified auditor).

Knowledge, Skills, & Abilities:

• Working command of 14 CFR Parts 43 and 145, with particular fluency in §145.163 (Training) and §145.211 (Quality Control System).
• Knowledge of the RSQCM, Forms Manual, EASA Special Conditions, and customer maintenance program requirements (NetJets GMM and equivalents).
• Ability to read maintenance records, task cards, work packages, approved data, calibration records, and release documentation well enough to determine conformity, not merely to confirm a field is populated.
• Root cause analysis capability (5-Why, fishbone, A3) and the ability to evaluate a department root cause submission and reject it where the analysis does not support the corrective action proposed.
• Structural independence from every function, procedure, and product line audited (RSQCM §8.16.4.6(3)); may not audit any function the individual is responsible for.
• Auditor Training Program completion and Special Authorization on the EEJS FLL Personnel Roster prior to performing an audit of record.
• Knowledge of safety and operating procedures while working around aircraft and component maintenance shops.
• Knowledge of applicable regulations: FAA, NFPA, OSHA
• Microsoft Office (Word, Excel, PowerPoint) proficiency.
• Ability to present and defend audit evidence to FAA principal inspectors, EASA surveillance, and customer quality auditors.

Working Conditions/Environment/Special Requirements

• Ability to work in a safe, professional manner while adhering to FAA, OSHA, EPA, State and Federal regulations.
• Ability to work flexible hours and different shifts as needed.
• Employees will be subject to random drug and alcohol testing under FAA regulations.

General Commitment for All Employees

• Commitment to company values and complies with department norms, policies, directives, and procedures.
• Incorporates Lean and P3E processes and concepts into daily activities.
• Strive for continuous improvement to processes and procedures.
• Safeguards confidential and proprietary documents and information.
• Satisfies work schedule requirements.
• The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee; performs other duties as assigned.

Embraer is an Equal Opportunity Employer.