Quality Assurance and Review Officer

Remote Part-Time Quality Assurance & Review Officer (Housing Allocations) – 3 Month Contract

Summary

Key Responsibilities

• Manage and resolve complex statutory reviews under Part VI of the Housing Act 1996.
  
• Ensure review decisions are of high quality and legally compliant.
  
• Apply housing legislation, statutory guidance, case law, and local policy in decision-making.
  
• Address existing review backlogs and ensure timely completion.
  
• Prepare review files and documentation for potential legal challenges.
  
• Collaborate with Legal Services on:
  • Pre-action correspondence
    
  • Judicial Review matters
    
  • Legal challenges
    
  • Complex allocation cases
    
• Identify and mitigate legal, financial, and reputational risks.
  
• Provide specialized advice to officers, managers, and senior leaders.
  
• Assist in implementing the Council's new Housing Allocations Policy.
  
• Develop new processes and quality assurance measures.
  
• Promote consistency and best practices in housing allocations decision-making.
  
• Stay updated on legislative developments and emerging case law.
  
• Support service improvement initiatives from reviews, complaints, and policy changes.
  

Essential

• Extensive experience in Housing Allocations and Housing Needs Services.
  
• In-depth knowledge of:
  • Part VI Housing Act 1996
    
  • Housing Allocations Legislation
    
  • Housing Law
    
  • Statutory Reviews
    
  • Allocation Policies
    
• Proven track record in determining statutory review cases.
  
• Ability to produce legally robust review decisions.
  
• Experience managing complex housing cases and investigations.
  
• Strong understanding of administrative law and decision-making principles.
  
• Experience working with Legal Services on challenges and litigation.
  
• Excellent analytical, problem-solving, and report-writing skills.
  
• Strong communication and stakeholder management abilities.
  
• Ability to work independently and manage a specialized caseload.
  

Desirable

• Experience in implementing or reviewing Housing Allocation Policies.
  
• Experience with Judicial Reviews.
  
• Background in a Local Authority Housing Needs team.
  
• Awareness of current housing policy developments and best practices.
  

What's on Offer?

• £34.93 per hour (Umbrella)
  
• 3 Month Contract
  
• 18 Hours Per Week (Part-Time)
  
• Fully Remote Working
  
• Bi-Weekly Pay
  
• Opportunity to lead a significant housing allocations review program.
  
• Key role in supporting the implementation of a new Housing Allocations Policy.
  
• Exposure to complex statutory reviews, legal challenges, and policy development.
  
• Flexible part-time working arrangement.