Quality Assurance Analyst at viamericas – Manila | Jobyssey

Viamericas is a cross-border payments and financial services company with a clear purpose: help immigrant families prosper by providing essential, secure and affordable financial services delivered with the reassurance of a human connection.

Our customers trust us to move nearly $20 billion annually. We connect digital money transfers with a network of local agents, bringing financial services closer to the communities we serve.

With offices in Miami, Los Angeles, Medellín, Tijuana and Manila—and a growing presence in Canada, Bangladesh, India and Dubai—we are positioned for continued global growth, innovation and impact.

We’re looking for people to tackle difficult problems, hold their work to a high standard, and follow through on results. Across technology, operations, sales, marketing and beyond, the goal is to improve customer experience, make business more effective, and drive sustainable growth.

At Viamericas, the connection between your work and its impact is tangible: better services for customers, stronger businesses for our agents, and greater opportunity for the families we serve.

This position is a technical role within the software development organization focused on assuring the quality of our development products, features, bugs & enhancements. This role must have a solid understanding of the firm’s business, the product development lifecycle and experience implementing enterprise-class software. In this role, you should have an eye for detail and an ability to analyze the functionality of our products. If you are a passionate engineer with a never-ending desire for success, for finding issues before they arrive at the end customer and for being able to teach other team members.

The individual must be driven to achieve results and be proactive. They will be expected to independently anticipate and handle most issues before they become problems and not let things get in the way of achieving the company’s goals. Ultimately, they will design and write high quality tests for our products.

Duties and responsibilities

Implement and develop manual and automated test for both web and windows applications.
Design and develop test cases for front-end interfaces, underlying APIs, and backend systems across several programming languages with a focus on JavaScript, ReactJS and /or SQL to address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability in preparation for implementation.
Work with the Product owners, Delivery Director, and colleagues to define process and strategy associated with automation.
Identify, analyze, and document problems with program function, output, online screen, or content.
Plan test schedules or strategies in accordance with project scope/delivery dates.
Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Report bugs to the development team quickly and in a way easy to reproduce.
Write test cases for new products and features.
Review and analyze product requirements
Other duties as assigned.

Information Security Responsibilities

- Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal. This should be done within 30 days of hire and repeated annually.
- Attend periodic Information Security training provided by Viamericas’.
- Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.
- Protect from disclosure all sensitive information, credentials and access to servers to which you have access.

Qualifications

Bachelor’s degree in computer science, Engineering, IS, IT or related field
Highly organized and detail oriented with ability to work independently and develop solutions to problems
Strong written and verbal communication skills with demonstrated experience working both with peers and more senior executives
Desired English Level: B2

Exposure to the FinTech industry desired

Technical Requirements

5+ years of experience in similar roles.
Excellent communication skills
Attention to detail
Analytical mind and problem-solving skills
SQL server experience is a must.
Hands-on experience working with cloud environments and cloud-based architectures is a must.
Strong experience with AWS services (including CodePipeline, CodeBuild, Lambda, S3, among others) is a must.
Experience on test automation tools (Selenium, Serenity, Webdriver, Cucumber, JMeter, Postman, JUnit, PHPUnit, TestNG ).
Desirable experience with Serverless Framework or Serverless Architectures.

Working Conditions

Office working conditions. Hybrid work arrangement requiring employees to report to the office three days per week.

Quality Assurance Analyst

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