Quality Assurance Analyst

Support Quality. Strengthen Processes. Drive Continuous Improvement.

ASRC Federal is seeking a Quality Systems Specialist to support the administration, maintenance, and continual improvement of our Quality Management System (QMS) and Process Improvement Program. This is a hands-on opportunity for a quality professional who enjoys working across the organization to ensure processes are effective, compliant, and continuously improving.

In this role, you will help maintain ISO 9001 certification and CMMI Maturity Level 3 process maturity by supporting internal audits, monitoring process compliance, maintaining quality documentation, tracking corrective actions, and analyzing quality metrics. You will work closely with Program Managers and teams across Procurement, Contracts, Business Development, Information Security, and other functional areas to ensure processes align with organizational standards, customer requirements, and applicable federal contract requirements.

Reporting to the Sr. Director of Quality and Environmental, Health & Safety, you’ll play an important role in strengthening our quality culture, identifying opportunities for improvement, and helping ensure our processes are ready to support both current operations and future business needs.

Work location: Remote

Essential Duties and Responsibilities:

Internal Audit Support:

Schedule, coordinate, and perform internal quality audits
Support internal process and project audits
Document audit observations, findings, and opportunities for improvement
Track corrective and preventive actions through closure
Verify completion of corrective actions and maintain audit records
Assist with coordination of external ISO surveillance audits, recertification audits, and CMMI appraisals

Process Compliance Monitoring:

Monitor compliance with organizational policies, procedures, and contract-specific higher-level quality requirements
Conduct periodic reviews of project-level documentation for process adherence
Identify process deviations and notify responsible managers
Assist in performing root cause analysis for quality issues
Recommend improvements to organizational processes based on audit findings and lessons learned

Proposal and Contract Support:

Assist proposal teams by providing current quality management documentation and process descriptions
Support reviews of quality-related contract requirements for consistency with organizational policies and processes
Support program/project implementation of customer-specific quality requirements following contract award
Maintain reusable quality artifacts to assist with proposal development

Requirements:

Bachelor’s degree with 5+ years of relevant work experience

Proficiency with ISO 9001:2015 Quality Management System requirements and certification schemes, and current working knowledge of ISO 9001:2026 QMS requirements
Proficiency with CMMI Version 3.0 process maturity model and appraisal method
Working knowledge of Federal Acquisition Regulation (FAR) and agency-specific supplemental (i.e., Defense, General Services, NASA) requirements applicable to federal contractors
Ability to conduct process reviews and identify compliance issues
Strong organizational and time management skills
Excellent written and verbal communication skills
Strong attention to detail and documentation accuracy
Working knowledge of Microsoft Office applications, especially Excel, Word, PowerPoint, and SharePoint
Ability to manage multiple priorities while meeting deadlines

Preferred Qualifications:

Experience supporting Department of War, NASA, and Civilian federal agency contracts
Experience supporting and guiding external registration audits and CMMI appraisals
Experience planning, scheduling, performing, and leading internal quality audits

Preferred Certifications:

ISO 9001 or higher-level quality management system (i.e., AS9100) Lead Auditor or Lead Internal Auditor
Certified CMMI Practitioner, or higher