QE Technical Lead – Contact Center Platforms
Astra North Infoteck Inc. · Toronto, Canada ·
- Seniority
- Lead
- Category
- Support
QE Technical Lead – Contact Center Platforms
Key Skills: Automation & Amazon Connect
Location: Toronto, ON
Work mode: 4 DAYS HYBRID
Skills:
• Expertise in QE with Contact Center platforms.
• IVR/Routing Automation using Cyara, Hammer etc.
• Automation testing across UI & APIs (Selenium, Postman, Karate etc- any of them).
• Agent Desktop Automation.
• Java core.
• Provide technical leadership for maintenance releases, enhancements, and ongoing support activities.
• Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse) etc.
• Experience working in a structured scaled Agile environment.
• Strong knowledge of AWS Amazon Connect is a plus.