QA Technician

Location: Grand Rapids, MI

About Switch

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

The Role: QA Technician

As a QA Technician at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine what’s possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.

In this role your primary responsibility will be the general organization, preservation and cleanliness of the facilities with an emphasis on customer space. The main areas of responsibility will include but are not limited to: customer and employee common areas, data floor, exterior of the building and around the perimeter, all pertaining to aesthetics.

What You’ll Do

• General facility upkeep/maintenance which may entail:
  • Floor repair such as carpet, VCT & Gerflor tiles.
  • Wall repair/ patching, texturing & painting.
  • Repairing damaged baseboards and corer guards.
  • Bulb replacements inside and outside T-SCIFs.
• Maintaining the Switch standard in all areas.
• Materials handling and installation.
• Facility set-up (Client cage) per defined company standards.
• Perform regular cage audits to existing clients.
• Help maintain and monitor the facility cleanliness.
• Maintain T-SCIF cleanliness and organization of defined space.
• Communicate with the warehouse and coordinate stock deliveries.
• Use of basic warehouse equipment (pallet jack, forklift).
• May at times assist with Facility Maintenance tasks.

What We’re Looking For

• Innovators & Builders – You see challenges as opportunities and thrive in uncharted territories.
• High-Performance Thinkers – You have a relentless drive for excellence and a passion for pushing the envelope. You thrive in high impact
  environments where execution is key.
• Integrity-Driven Leaders – You operate with honor, responsibility, and purpose, recognizing that the energy you put out into the world will return to you.
• Tech Pioneers – You understand the power of technology to change the world and want to be at the forefront of that transformation.

What You'll Bring

• Experience with organization and spatial layout
• A demonstrated ability for dimensional measurement
• Able to read and understand schematics related to space layout.
• Excellent attention to detail, presentation and customer service skills
• Ability to solve problems with good initiative and sound judgement
• Excellent time management skills and the ability to work alone or with team members.
• Excellent communication skills with team members, management and customers
• A minimum of 2 years’ experience in production, facilities, mechanical maintenance or relevant field.
• Able to work both indoors and outdoors while utilizing environmental safety practices.
• Able to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.
• Able to regularly stand, walk, bend, use hands, carry supplies, operate power tools, perform work on a ladder and have specific vision abilities to include close and distance vision.
• Able to work both indoors and outdoors while utilizing environmental safety practices in order to perform exterior facility work as needed.

Why Switch?

• A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
• Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.
• Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
• Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
• Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

Join Us & Make a Difference

This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.

Apply Now and Let’s Build the Future Together.