QA Lead / Salesforce FSC, MuleSoft, Integrations (US FinTech)

We're looking for a hands-on QA Lead to own quality on a Salesforce platform for a US financial services company.
What you'll do
Build the QA strategy and process: test plans, regression and smoke suites, release readiness criteria
Own end-to-end testing across Salesforce, MuleSoft and connected systems: data integrity, field and payload mapping, webhooks and Platform Events
Make sure QA and UAT environments reflect Production, so issues are caught before release
Run the QA part of the weekly release cycle: QA → UAT → Go/No-Go → Production → smoke testing
Test contact center flows: Genesys ↔ Salesforce data sync, call routing
Introduce test automation for the Salesforce and MuleSoft layers where it pays off
Set up defect management in Jira and give the team and client clear quality status and risks
Grow the QA function as the project scales
What we're looking for
4+ years in QA
Hands-on experience testing Salesforce, both standard and custom functionality (Apex, Flows, LWC)
Strong integration and API testing skills: Postman or similar, MuleSoft APIs, webhooks, JSON payloads
Experience testing Genesys and/or Salesforce Service Cloud Voice
Test automation experience (Selenium, Provar, Apex tests or similar)
Experience with regression, smoke and UAT in a regular release cycle
Jira, Azure DevOps or similar tools for test and defect management
Working English for daily communication with the client
Ownership mindset: you notice what nobody asked you to check
Nice to have
Salesforce certifications (Admin, App Builder)
Experience with loan origination systems (e.g. Encompass)
Performance and load testing (JMeter, LoadRunner)
Automated testing for MuleSoft APIs
Background in mortgage, lending or financial services
Conditions
Full-time, 8 hours a day
Working hours: 9:00 to 17:00 PST