QA Engineer — Manual Testing & Automation

About Utility Profit

Utility Profit is transforming the utility setup process for property managers and tenants by offering the first national utility and telecom services database. Our platform simplifies move-ins and generates additional revenue for property managers, and is already trusted by tens of thousands of homes. As a fast-growing leader in the industry, we have raised $21 million from top-tier investors such as Founders Fund Seed, Gigafund, NextGen Ventures, and Tim Draper, whose portfolios include SpaceX, Tesla, and Facebook.

Role Overview

We are looking for a QA Engineer who combines strong manual and exploratory testing with practical test automation. You’ll help our team release reliable changes across renter, partner, and internal operations applications, APIs, and third-party integrations.

You’ll turn product requirements into clear test scenarios, investigate unexpected behavior, and verify fixes with reproducible evidence. You’ll also maintain and extend automated regression tests, use AI tools to support your investigation and test design, and check their output against the actual product. Working across a small engineering team, you’ll help distinguish product defects from test, data, and environment problems so that release decisions are based on trustworthy results.

What We Offer

• Fully Remote: Work from anywhere in the world.
• Competitive salary paid in USD.
• High ownership and autonomy in a dynamic, growth-oriented startup environment.
• Opportunity to work on a rapidly growing product with real impact.
• Be part of one of the fastest-growing B2B ARR companies in the PropTech sector.

No formal educational degree required—we value your skills and experience. All candidates are welcome!

Key Responsibilities

• Design and execute risk-based manual, exploratory, API, and regression tests using written acceptance criteria and an understanding of the customer’s workflow.
• Test complete flows across applications and integrations, including permissions, data persistence, notifications, background processing, error handling, and critical edge cases.
• Investigate failures using browser developer tools, API requests, logs, basic database queries, and relevant code changes. Distinguish confirmed defects from hypotheses and flag product decisions that need clarification.
• Write actionable bug reports with reproduction steps, expected and actual results, the tested environment and version, and screenshots, recordings, or other supporting evidence. Prioritize release blockers separately from improvements and unrelated defects.
• Retest fixes and affected workflows, then communicate QA results, remaining risks, and blockers clearly in tickets and pull requests.
• Maintain and extend Playwright regression tests in TypeScript or JavaScript, including test data, page objects, setup, and cleanup. Investigate failed CI runs and reduce flaky or misleading results.
• Work with engineers to ensure a testable deployment, suitable accounts and data, and a demonstrated happy path are available before QA begins; escalate missing prerequisites promptly.
• Use AI-assisted tools to broaden test scenarios, investigate code, and improve automation while independently verifying findings and test results.

Our Ideal Candidate

• Curious and systematic: asks what could fail, follows evidence, and explains the impact on customers and operations.
• Proactive: takes ownership of a test investigation and raises blockers early.
• Practical: prioritizes meaningful risks and chooses the appropriate balance of manual testing and automation.
• Collaborative: works comfortably across engineering, product, and operations and keeps communication clear in a remote team.
• Adaptable: can move between product areas and improve the team's testing practices as the product grows.

Requirements

• Hands-on experience testing web applications and APIs in a SaaS or startup environment; the ability to demonstrate relevant work matters more than a rigid number of years.
• Strong manual and exploratory testing skills, including negative cases, permissions, persistence, and regression testing.
• Practical experience writing or maintaining browser tests with Playwright or a comparable framework, plus enough TypeScript or JavaScript to understand and modify test code.
• Comfort using Git, pull requests, and CI test results to investigate changes and verify the version being tested.
• Ability to use browser developer tools and API tools such as Postman; basic SQL skills for verifying application data in approved test environments.
• Experience documenting bugs and test results in an issue tracker, with clear reproduction steps and evidence.
• Good written and spoken English and the ability to work independently in a remote team.

Helpful experience includes testing third-party integrations, asynchronous workflows, and AI-powered features; working with React, Node.js, PostgreSQL, or AWS; and using AI coding or browser tools for testing and investigation.

A quick note about this role: This is a remote, independent contractor position, so it does not include company-sponsored employee benefits. Contractors use their own computer, equipment, and internet connection to do their work. Utility Profit observes U.S. company holidays, when our offices and regular business operations may be closed.