QA Analyst

About Us

OLR is a specialist Oracle Retail systems integrator, trusted by leading retailers to deliver end-to-end merchandising, store and omnichannel solutions. We work across the Oracle Retail suite, delivering modernization and cloud transformation programs for leading retailers.

OLR India is the largest OLR delivery center and a core pillar of OLR’s global operations. Based in Bangalore, India recently relocated to a new office at The Hive Workspaces, Prestige Tech Platina, the India team plays a critical role in delivering Oracle Retail implementations, upgrades, and 24/7 global support across all OLR regions. Our teams work closely with teams in Europe, North America and Latin America to provide end-to-end Oracle Retail systems integration, application support, and continuous optimization for global retail operations.

Our Bangalore-based professionals are deeply involved in large-scale Oracle Retail implementations, cloud migrations, system upgrades, and omnichannel transformation programs, helping global retailers scale, modernize and remain future-ready in a rapidly evolving retail landscape.

The Role

The QA Analyst plays a key role in ensuring the quality, reliability, and performance of POS and e-commerce applications. Working within a cross-functional Agile team of developers, product managers, and QA specialists, this role is responsible for executing both manual and automated testing, contributing to test strategy, defect management and continuous improvement of QA processes.

The QA Analyst collaborates closely with development and business teams to validate retail systems, integrations and store solutions, ensuring high-quality software releases that support business operations.

This role is ideal for someone who wants to take ownership of QA activities, apply testing best practices and expand expertise across retail platforms, POS systems and modern testing. You are a highly motivated self-starter who enjoys solving problems, communicating clearly, and collaborating effectively with others across a variety of project environments.

In this role, you’ll

• Plan, design, and execute manual and automated testing for Oracle Retail and Jumpmind retail applications, ensuring software quality through functional, integration, regression, and end-to-end testing.
• Perform functional, regression, integration, performance and security testing across multiple systems and environments.
• Validate retail business workflows, system integrations, and end-to-end transaction processes.
• Identify, document, and track defects using tools such as Jira, collaborating closely with developers to ensure timely resolution.
• Contribute to test strategy development, test planning, and QA process improvements.
• Perform manual and automated testing and work with version control systems to support test execution, software releases, and continuous delivery.
• Prepare test reports, quality metrics, and release readiness assessments for project teams and stakeholders.
• Support end-to-end system validation, including integration with retail backend systems and external services.
• Assist with test automation initiatives, identifying opportunities to improve test efficiency and coverage.
• Collaborate with cross-functional teams to ensure consistent quality standards across retail applications and digital platforms.
• Contribute to knowledge sharing and QA best practices within the team.

Experience & Qualifications

• Experience with Oracle Retail Xstore or similar Point-of-Sale (POS) systems.
• 2+ years of experience in Quality Assurance or software testing, including both manual and automated testing.
• Solid understanding of Agile & Waterfall methodologies.
• Experience using defect tracking and test management tools, such as Jira.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and collaboration skills when working with cross-functional teams.
• Ability to prioritize tasks and manage multiple testing activities within fast-paced project environments.
• Working knowledge of relational databases such as SQL Server and Oracle databases, with the ability to write and analyze SQL queries to validate test data, verify transactions, and troubleshoot system issues during testing.

Preferred Experience

• ISEB/ISTQB Foundation or Advanced QA certification.
• Knowledge of performance, security, and accessibility testing best practices.
• Experience with test management, defect tracking, and automation tools (e.g., Jira, Xunit, Test Evolve, or similar platforms) is a plus.

Why join OLR?

• Make a global impact by contributing to retail transformation projects across regions.
• Collaborate with international teams across UK, Portugal, US, Canada, Mexico, India.
• Grow your career through structured training, professional development, and career progression opportunities.
• Join a certified Great Place to Work with a culture that values collaboration, innovation, and community.

Benefits you’ll enjoy:

At OLR, we believe in supporting our people both professionally and personally. Our comprehensive benefits package includes:

• Comprehensive health coverage with medical insurance for you and family

• Life & personal accident insurance

• Generous parental benefits: maternity and paternity leave

• Retirement benefits

• Tax-saving benefits

• Flexible vacation policy

• Learning & development opportunity

• Own your laptop program

• Employee referral rewards for bringing great talent into OLR