Property Manager

About us

Zaleej Real Estate Co. is the Kuwait real estate company that manages a diversified portfolio of commercial and residential properties across Kuwait, combining institutional-grade asset management with hands-on operational excellence.

Role overview

The Property Manager assumes full ownership of the day-to-day operations of Zaleej’s Kuwait portfolio, covering both commercial and residential assets. This role exists to protect and enhance asset value, maintain high occupancy, and deliver a seamless tenant experience — while driving process improvements and accurate reporting through YARDI. Success in the first 12 months looks like a measurable improvement in portfolio occupancy, fully embedded YARDI workflows, and a property management team operating with clear SOPs and accountability. The role sits within the Property Management department and works closely with leasing, finance, and facilities functions.

Key responsibilities

• Oversee the full property management cycle for a portfolio of commercial and residential assets in Kuwait, ensuring occupancy targets, rent collection, and service quality benchmarks are consistently met.
• Lead, supervise, and develop regional property administrators; establish clear performance standards and serve as operational backup when required.
• Design and implement standardized property management processes and SOPs to improve efficiency, with a focus on embedding and optimizing the YARDI system across all workflows.
• Manage the end-to-end leasing cycle — including tenant sourcing, lease negotiation, renewals, statutory compliance checks, and marketing coordination — to minimize void periods.
• Monitor all vendor and service contracts for compliance, cost control, and performance; coordinate planned and reactive maintenance within approved budgets and SLAs.
• Prepare and present accurate monthly portfolio performance reports covering occupancy, rental income, arrears, maintenance expenditure, and market trends.
• Analyze market conditions and competitor activity in the Kuwait real estate market; recommend pricing adjustments, capital improvements, or repositioning strategies.
• Act as the primary liaison between tenants and management for property-related issues, ensuring prompt resolution and high tenant satisfaction and retention.
• Secure management approvals on capital and operational expenditure, maintaining full documentation and audit trails.
• Respond to after-hours property emergencies, coordinating contractors and communicating resolutions to stakeholders.

Requirements

Essential (must-have)

• Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related discipline.
• Minimum 5 years’ hands-on experience in property and leasing management within the Kuwait market, covering both commercial and residential assets.
• Demonstrated proficiency with YARDI (or equivalent property management software) and Microsoft 365.
• Bilingual fluency in English and Arabic (written and spoken) — essential for tenant relations, regulatory filings, and internal reporting.
• Strong financial literacy: ability to prepare budgets, analyse rent rolls, track variances, and report clearly to management.
• Thorough knowledge of Kuwait property management regulations, Ministry of Justice lease registration, and municipality compliance requirements.
• Valid Kuwait driving license and transferable Article 18 residency visa.

Preferred (nice-to-have)

• Exposure to GCC, US, or European real estate markets in addition to Kuwait.
• Background in project management methodology or a relevant certification (e.g. PMP, PRINCE2).
• Experience with financial analysis at the property or portfolio level.
• Familiarity with customer service best practices and facilities coordination.
• Established network of government and industry contacts in Kuwait.

Benefits

What we offer

• Opportunity to manage a diversified and growing portfolio within a principal-led, long-term investment group.
• Direct exposure to senior leadership and real influence over portfolio strategy and operational standards.
• A collaborative, entrepreneurial environment that values initiative, integrity, and continuous improvement.