Project & Program Management Senior Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

This position is for a Senior Manager of Project and Program Management on the Claims Strategy team.

The Claims Strategy team drives clarity, alignment and execution throughout Claims. We serve as the connective tissue across the organization, translating strategy into action, aligning leaders around priorities and orchestrating complex work to enable stronger decisions and business results. We operate with clarity, discipline, accountability and a commitment to outcomes. Success is measured not only by the value we create for the business, but also by how we foster a positive team culture that develops talent through meaningful experiences, broad exposure, and enterprise-level work, preparing team members for future leadership opportunities across Claims and Allstate.

As a Senior Manager, you will partner across Claims and the enterprise to navigate complex priorities, influence decisions, connect teams, and ensure strategic initiatives deliver measurable value.


The Enterprise Project/Program Management Senior Manager is responsible for using strong business and technical knowledge along with leadership skills to drive results through the development of effective relationships with team members, business partners, and customers. The Project/Program Management Senior Manager oversees a Project/Program Management team(s), functions and activities. The Senior Manager is accountable for the performance and results of the team and for achieving department goals.

Key Responsibilities

• Develops and leads the Project/Program team in the capturing of all work activities, prioritization, tracking, resource allocation, and reporting of key priorities and projects/programs
• Oversees, manages and operates within a budget and fiscal responsibilities
• Provides input on staffing needs, talent development, performance management, and succession planning to both senior leadership team and mid-level managers
• Provides leadership to direct reports, as well as direction and support to leaders of all functional areas to achieve business unit and corporate goals
• Influences and manages department goals, strategy, and culture/work environment
• Develops relationships of trust with all key stakeholders; partners effectively within AOR and with other AORs and business units to deliver results
• Assigns projects to staff according to experience and ability; monitors progress and provides guidance and coaching where necessary
• Leads or assists in the evaluation of strategic initiatives, including cost benefit and/or resource analysis for identified project and/or programs
• Ensures all projects are proceeding according to plans and timelines, meeting targets and expectations, and adhering to established operating parameters; negotiates changes in project resources, scope, and prioritization as necessary to achieve objectives and timelines.

Preferred Qualifications:

• 10+ years of Program Management Office (PMO) experience leading complex, cross-functional initiatives and driving strategic business outcomes.
• Extensive claims experience with a strong understanding of claims operations, processes, and organizational priorities.
• Demonstrated leadership skills with the ability to influence stakeholders, build strong partnerships, and lead teams through change.
• Experience supporting the operational and/or delivery side of claims, including process improvement, execution, and performance management.
• Strong communication, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

Allstate Benefits:

Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our benefits:

• Medical, dental, and vision coverage
• Allstate pension plan and 401(k) savings plan
• Ayco financial coaching
• Spring Health mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid time off
• Tuition reimbursement
• Wellness incentives
• Allstate Foundation donation match and grant opportunities

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Skills

Employee Supervision, Leadership, Project Implementations, Project Management Leadership, Project Management Life Cycle (PMLC)

Compensation

Compensation offered for this role is 120,000.00 - 193,725.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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