Project Manager

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!
This role is responsible for managing the various component processes required to ensure the successful delivery of medium to large scale projects to Vocus Wireless and private LTE customers.
Responsibilities

Manage the successful delivery of medium to large scale projects to Vocus customers
Ensure a high level of customer service is provided to all Vocus customers through the provisioning process
Work with stakeholders across the business including sales, presales, wireless engineering, and 3rd party contractors
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
Create and maintain a high standard of professional project documentation – appropriate to the scale, complexity and risk of the project
Follow documented project management processes for the delivery of all projects
Provide a single point of contact for Project enquires, issues and escalations
Where required, provide coaching, mentoring and guidance to support Project Co-ordinators
Assist with the continual improvement of processes within the Customer Delivery PMO Team, Service Delivery & Support and across Vocus, where appropriate
Assist in supporting/mentoring colleagues within the Customer Delivery PMO Team or wider Service Delivery, where appropriate
Productivity – maintaining a ‘quantity’ of work output in line with expectations set by Team Lead and Manager
Quality - maintaining a ‘quality’ of work in line with expectations set by Team Lead and Manager. This will be directly driven by project management guidelines and will be measured via scheduled 6 monthly and ad hoc (when required) Project Health Checks.

Requirements

Minimum of 3 years’ experience in Telecommunications industry
Experience working with sales, presales, engineers
Professionally recognized qualification in Project Management is preferred.
Excellent written and verbal communication skills
Experience with wireless and LTE networks deployment and project management
The ability to build and maintain strong working relationships internally and externally
Outstanding commitment to customer service and delivering an exceptional customer experience (for internal and external customers)
Well-developed relationship building and relationship management skills
Well-developed problem-solving skills.