Project Manager-Technology Infrastructure & Low Voltage

Position Title: Project Manager- Technology Infrastructure & Low Voltage
Location: Hybrid (Plymouth, Michigan)
Reports To: Program Manager
Job Type: Full Time, Exempt

About Federated Service Solutions:
Founded in 2004, Federated Service Solutions is a dynamic and innovative technology company dedicated to helping businesses do business better. We are committed to fostering a collaborative and inclusive work environment where all employees can thrive and contribute to our shared success. We do this by creating a culture of accountability, aligning our strategies and policies with the company's goals, vision, and values, and exceeding customer expectations by putting the right people in the right seats.

About the Role:

The Project Manager is responsible for managing technology infrastructure, low voltage, structured cabling, fiber optic, and related deployment projects from initiation through closeout. This role serves as the primary point of contact for customers, field technicians, subcontractors, and internal stakeholders to ensure projects are completed safely, on time, within scope, and within budget.

The ideal candidate has a strong technical background and understands the realities of field-based infrastructure projects. This position is well-suited for someone who began their career in the field as a technician, installer, or infrastructure specialist and transitioned into project management.

Responsibilities

- Lead and manage multiple projects simultaneously, ensuring successful delivery

- Develop and maintain project plans, schedules, budgets, resource allocations, and risk mitigation strategies

- Ensure all projects are delivered on time, within scope, and within budget

- Measure project performance using appropriate tools and techniques

- Coordinate customers, subcontractors, field resources, and internal stakeholders throughout project execution

- Create and maintain comprehensive project documentation

- Maintain project margins, internal project metrics and KPI’s

- Exceed customer SLA’s and ensure a 24-hour response time

- Manage low voltage, structured cabling, fiber optic, network infrastructure, and technology deployment projects

- Identify and mitigate project risks before they impact schedule, budget, or customer satisfaction