Project Manager - Technical Services (Healthcare and Manufacturing)

About the Job

At Mergon, we mould ideas for a sustainable future. We work with leading brands like Tesla, BMW, Xerox and Abbott to design, manufacture and deliver sustainable products for the vehicles and equipment of the future.

We care deeply about our colleagues, customers and our community and we have a curiosity that constantly pushes us to innovate and improve. We are competent, capable and we invest in our people and in our processes to ensure we continue to grow and do our best work every day.

Due to a series of internal promotions and continued growth across our customer portfolio, we are seeking a Project Manager, to join our Technical Services team.

The Role

The Project Manager will be responsible for leading new customer projects from concept through to successful production launch. Working closely with global healthcare, industrial and automotive customers, you will manage cross-functional teams to ensure projects are delivered safely, on time, within budget and to the highest quality standards.

This is an exciting opportunity to join a dynamic Technical Services team and play a key role in bringing innovative products from design and development through to full-scale production.

Key Responsibilities

• Lead new customer projects through the entire project lifecycle.
• Manage project timelines, budgets, resources and deliverables.
• Coordinate product design, mould design, equipment development, validation activities and production readiness.
• Act as the primary technical point of contact for customers throughout the project.
• Lead cross-functional project teams including Engineering, Tooling, Design, Quality, Operations and Supply Chain.
• Manage project risks and implement effective mitigation plans.
• Drive clear communication and regular project reviews with customers and stakeholders.
• Support APQP, PPAP, validation and customer-specific programme requirements.
• Ensure projects are delivered in line with customer expectations and Mergon's quality standards.
• Contribute to continuous improvement initiatives within Technical Services.
• Co-ordinate trials at supplier site and in house as relevant.
• Manage high volume trial at mass production location
• For Medical projects, manage all Qualification phases as parts of the pre-determined process (IQ, OQ, PQ) as per ISO13485

What We're Looking For

Essential

• Degree in Engineering, Project Management, Manufacturing or a related discipline.
• Proven project management experience in a manufacturing environment.
• Strong organisational, planning and stakeholder management skills.
• Excellent communication and customer relationship management skills.
• Ability to lead and influence cross-functional teams.
• Strong problem-solving and decision-making capability.
• Self-awareness, learns from wins, failures, and mistakes and turns them into opportunities.
• Acts with a sense of urgency; multitasks and reprioritizes work appropriately.
• Helps others and generously shares expertise, best practice, information and knowledge.

Desirable

• Experience within healthcare/medical device manufacturing.
• Experience in automotive or industrial manufacturing environments.
• Knowledge of APQP, PPAP, validation and product development processes.
• Formal Project Management qualification.
• Experience working with international customers.

Why Join Mergon?

• Opportunity to work with leading global customers across healthcare, automotive and industrial sectors.
• Career development opportunities within a growing international organisation.
• Collaborative and supportive team environment.
• Exposure to innovative technologies, products and manufacturing processes.

Benefits

• Competitive salary
• Pension scheme
• Health Insurance
• Life Assurance
• Employee Assistance Programme
• Learning & Development opportunities
• Wellness initiatives

Equal Opportunities

Mergon is proud to be an Equal Opportunities Employer. We are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to achieve their potential.