Location: Remote (U.S.)
Company: WebFirst, LLC (a Redhawk Company)
Reports To: Program Manager / Director of Operations
Position Overview
WebFirst (a Redhawk Company) is seeking an experienced Project Manager / Scrum Lead to lead Agile delivery teams supporting federal digital services, web modernization, content management, and customer experience initiatives. This role combines traditional project management responsibilities with servant-leadership Scrum practices to ensure successful delivery of complex projects across multiple stakeholders, vendors, and development teams.
The ideal candidate is a strong communicator, facilitator, and problem solver who can manage project execution while fostering a collaborative, high-performing Agile / Kanban environment.
Key Responsibilities
Agile Leadership & Delivery
- Serve as Scrum Lead for one or more cross-functional delivery teams.
- Facilitate all Agile ceremonies, including:
- Daily Standups
- Backlog Refinement
- Sprint Reviews/Demos
- Retrospectives
- Coach teams on Agile principles,Kanban,Scrum practices, and continuous improvement.
- Remove impediments and proactively address delivery risks.
- Track velocity, team capacity, and sprint commitments.
Project Management
- Develop andmaintainproject plans, schedules, milestones, and deliverables.
- Monitor project scope, budget, resource allocation, and timelines.
- Identify, document, and mitigate risks and issues.
- Prepare and deliver status reports to leadership and clients.
- Coordinate dependencies across multiple projects and teams.
- Support contract deliverables, reporting requirements, and project governance activities.
Client & Stakeholder Management
- Serve as a primary point of contact for clients and stakeholders.
- Facilitaterequirementsgathering and project planning sessions.
- Translate businessobjectivesinto actionable work plans.
- Manage stakeholder expectations and communication.
- Build trusted relationships with client leadership and project teams.
Team Leadership
- Foster collaboration among developers, UX/CX specialists, business analysts, content strategists, QA personnel, and client stakeholders.
- Promote accountability, transparency, and team ownership.
- Support resource planning and onboarding activities.
- Mentor junior project managers and Scrum Masters as needed.
Tools & Process Management
- Maintain project and sprint tracking within Jira or equivalent platforms.
- Develop dashboards, reports, and metrics for leadership review.
- Support process improvement initiatives and organizational Agile maturity efforts.
- Coordinate release planning and production deployments with technical teams.
Required Qualifications
- Bachelor's degree or equivalent experience.
- 5+ years of project management experience leading software, digital, or web modernization projects.
- 3+ years serving as Scrum Master, Scrum Lead, or Agile Project Manager.
- Demonstrated experience managing cross-functional technical teams.
- Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies.
- Experience with Jira, Confluence, Microsoft Teams, and Microsoft Office Suite.
- Exceptional written and verbal communication skills.
- Strong facilitation, conflict resolution, and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Experience supporting Federal Government programs and contracts.
- Experience with CMS platforms such as Drupal, WordPress, or Sitecore.
- Experience supporting healthcare, public health, or human services agencies.
- Familiarity withDevSecOps, CI/CD pipelines, cloud hosting, and modern software delivery practices.
- PMP certification.
- Certified Scrum Master (CSM), PSM,SAFeScrum Master, or equivalent Agile certification.
- Experience managing distributed or remote teams.
- Ability to obtain andmaintaina Public Trust or higher clearance.
Success Factors
The successful candidate will:
- Lead teams that consistently deliver high-quality work on time.
- Build strong relationships with clients and internal stakeholders.
- Drive accountability whilemaintaininga servant-leader mindset.
- Improve team performance through coaching and continuous improvement.
- Effectively balance project management discipline with Agile flexibility.
Compensation & Benefits
- Competitive salary based on experience.
- Performance-based bonus opportunities.
- Medical, dental, and vision benefits.
- 401(k) with companymatch.
- Paid time off and company holidays.
- Professional development and certification support.
- Remote-first work environment.