Project Manager - Salesforce (LATAM)

fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.

As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters.

Location: Remote from Latin American Countries. This position is 100% remote. You will be required to work from 9:00 am to 5:30 pm EST.

As a Project Manager at fusionSpan, you will lead cross-functional teams of Consultants, Software Engineers, and Designers on medium and large-scale IT projects from initiation to launch. As this role involves managing multiple project teams and clients, we are looking for someone who is comfortable holding their team and clients accountable.

Responsibilities:

• Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients.
• Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client.
• Plan projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement.
• Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success.
• Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements.
• Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly.
• Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively.
• Maintain high levels of client satisfaction by delivering seamless project experiences.
• Utilize and keep project management platforms up to date such as Salesforce, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base.
• Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.

Required Qualifications:

• Understanding of agile methodologies, scrum, waterfall, and software development processes.
• Minimum 2 years of project management experience, with a proven track record of leading cross-functional teams on successful technical projects in a consulting environment.
• Experience managing project risks and controlling scope, budget, and schedule.
• Detail-oriented and highly organized

Preferred Qualifications:

• Salesforce or any enterprise CRM knowledge
• Experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations.

About fusionSpan

fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

Check out our Great Place to Work Certified Badge here.

fusionSpan employees working remotely are expected to have their camera on during all virtual meetings.

Our Company Values:

• Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
• Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
• Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect
  where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.