Since 2001, Procede Software has been a leading provider of enterprise-level Dealer Management Solutions (DMS) for the heavy-duty truck and ancillary markets. Serving dealer locations throughout the United States, Canada, and Australia, the industry’s leading dealerships trust Excede to run their business because of its full functionality across all dealership departments, high reliability, and strong integration with their OEM providers. Excede, its powerful DMS, leverages the strength of Microsoft® SQL technology to provide advanced Windows® and browser-based applications with real-time information.
We're looking for an organized and collaborative Project Manager to help drive the successful delivery of our software products from concept to launch. In this role, you'll partner with cross-functional teams including Product, Development, QA, UI/UX, Sales, Marketing, and Customer Success to coordinate multiple concurrent projects, keep priorities on track, and ensure key milestones are met in a fast-paced software environment. You'll play an important role in bringing teams together, solving project challenges, and helping deliver innovative software solutions to our customers.
Why Procede? - This is what our Executive VP of Product has to say... watch this video
Primary Job Responsibilities
- Responsible for independently managing multiple, simultaneous projects working directly with and coordinating with Procede teams (Product, UI/UX, Development, QA, Deployment, Education, Sales, Marketing, etc.) with little to no supervision from management
- Manage all phases of the product release process for projects including responsibilities such as:
- Coordinating/leading meetings
- Delegating and overseeing deliverables assigned to resources
- Setting and adjusting expectations to ensure project and process continuity and timely delivery of projects
- Identifying potential issues, risks, and conflicts and devise contingency plans to address, resolve and/or escalate in a timely fashion
- Updating project details in project management tools
- Collaborate with project management team to continually review and establish best practices using the latest tools and techniques
- Keep informed and current on organization product offerings, integrations, and related components
- Responsible for communicating build updates and coordinating support requests as needed
- Facilitate internal communication and effective collaboration
- Work with product owners to handle backlogs and new requests
- Help teams implement changes effectively
- Support company’s continuous improvement initiatives by recommending process improvements, innovative technology and tools, and documentation updates (KBs, customer-facing guides, etc.)
Desired Qualifications/Skills
- Knowledge of project management principles, practices, and tools related to product/software development
- Knowledge and experience with SCRUM/JIRA principles
- Skilled at managing multiple deadlines, keeping projects on task, and tactfully communicating scheduling changes, disruptions, and resetting expectations
- Advanced expertise to understand and communicate technical and functional business operations requests to both technical and non-technical users/clients
- Ability to work independently, take initiative, and to make critical decisions based on sound judgment but have an understanding to know when to escalate
- Ability to effectively collaborate with internal teams and clients
- Possess excellent organizational, time management, and follow through skills
Requirements
- Bachelor’s degree preferred; equivalent work experience may be considered
- 3-5 years of project management experience
- 2+ years of scrum/Jira experience
- 2+ years of experience in software or technical services industry in related role
- Experience with Cloud platforms is a plus
- PMP certification a plus
Physical Requirements
- Ability to sit at a desk, computer terminal or meeting table for a long period of time
- Ability to use hands and fingers or adaptive equipment to safely operate assigned equipment
- Ability to lift up to 20 lbs
- Ability to use telephone frequently for a long period of time, and to hear and speak clearly by telephone
The Exciting Stuff
Benefits
- Medical, Dental and Vision
- Competitive Compensation
- Retirement Plan with Company Match
- Healthcare FSA & HSA with Company Contributions
- Paid Time Off (PTO)
- Volunteer Day Off (VDO)
- 14 Paid Holidays
- Work equipment (laptop, monitor(s), keyboard, mouse, etc.)
- Destination office in Solana Beach, CA
- Hybrid work schedule
Location and Compensation
This is a hybrid-remote role; candidates based in San Diego county are expected to work a minimum of one day per week in the office, those residing outside of San Diego county will be considered fully remote. The salary range for this role is $98,000 - $132,000 per year, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.
In addition to our comprehensive benefits package, our company encourages and supports career development. We are equally invested in our employees’ success and believe in a partnership where individuals can grow professionally.
Culture
We work hard and play hard; we strive to create a culture that is as equally challenging as it is fun and rewarding! Please view our social media pages to get a glimpse of our company sponsored events:
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We are proud of our company and welcome you to visit our website to see why and learn a little bit more about us .
We hope you are interested in our Company and our Support Services Consultant role and welcome anyone to apply!
Procede Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Procede will not sponsor applicants for immigration-related benefits.