Project Manager

Position Title: Project Manager
Department: Delivery Engineering
Reports To: VP, Enterprise Solutions
Job Type: Full-time
Location: US Remote

Overview: As a One Inc Project Manager in our Delivery organization, you will be client facing and the driving force behind project success, taking ownership of every aspect from initiation to completion of client implementations. You will be responsible for translating objectives into actionable plans, coordinating internal teams, and collaborating closely with customers to ensure project outcomes align with their expectations. Your role will be pivotal in achieving project goals efficiently and effectively. You are ultimately responsible for customer success and should be seen by the customer and implementation partner as a product expert and trusted advisor.

Key Responsibilities:

• Build strong trustful relationships with prospects, customers, and implementation partners
• Build realistic implementation estimates
• Assist with implementation proposal, creation, and delivery
• Travel to the customer site or to sales prospects as needed
• Mentor the customer and our partners in One Inc implementation methodologies
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Lead and facilitate requirements gathering workshops
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure resource availability and allocation
• Oversees the execution all aspects of the project implementation, which may include: project scope, project schedule, and project costs using appropriate verification techniques
• Set and stick to realistic expectations to ensure that all projects are delivered on-time, within scope and within budget
• Measure project performance and project status using appropriate tools and techniques
• Effectively report and escalate issues to management
• Create and maintain comprehensive project documentation
• Willingness to travel up to 25% of the time to customer and other locations in the United States.

Skills:

• Extensive project management experience implementing InsurTech SaaS solutions, primarily in the Property & Casualty (P&C) space
• Strong business acumen in the insurance space
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills, including ability to build relationships and interact with ‘C’ level individuals
• Skilled at identifying project interdependencies and complexities, and mobilizing appropriate resources to maximize productivity, manage risk, and minimize variance during execution
• Excellent written and verbal communication skills
• Ability to lead and facilitate workshops and meetings that include a diverse group of individuals
• Solid organizational skills including attention to detail and multi-tasking skills
• Proven ability to maintain a humble persona while always being truthful and positive

Bonus Skills (But not Required):

• Insurance Industry experience a plus
• Agile SCRUM methodology experience
• Background in Insurance Software
• Experience with a top tier consulting company

Education & Experience:

• Bachelor’s Degree in Business, Computer Science, MIS or equivalent experience is preferred
• At least five years’ experience leading high-performance teams and/or implementation projects for Enterprise Packaged Software

Desired Traits:

• Action Oriented, Growth Mindset, Positive Outlook, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development

Physical Demands:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment:

Standard indoor office setting; exposure to computer screens.

Physical:

Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed.

Vision:

See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing:

Ability to hear in the normal audio range with or without corrections.

Company Profile: At One Inc, we empower insurers to meet policyholder expectations with choice, control, convenience, and continuity. Our mission is simple: to make every payment a promise kept.

The One Inc Insurance Payments Network seamlessly integrates multi-channel digital communications with inbound payment processing and outbound disbursement, delivering a frictionless experience for both premiums and claim payments. With over $120 billion in annual payments volume, we are proud to serve more than 300 insurance carriers, helping them honor their commitments instantly and securely.

Headquartered in Folsom, CA, One Inc offers competitive salaries, comprehensive benefits — including medical, dental, and vision insurance — a 401(k) plan, and a strong commitment to work-life balance. We believe in growing from within, promoting opportunities for career advancement across our team of 1,200+ dedicated "Onesters."

One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.