Project Manager

🌟 Hiring: Project Manager (Client Location) | New Era Technology 🌟

Client Location: Kuala Lumpur, Malaysia
Company: New Era Technology –
Work Type: Full-Time (Onsite)

Employment: Permanent

🚀 About the Role:

New Era Technology is looking for experienced Project Manager to be deployed at our prestigious client in Malaysia at their Kuala Lumpur Office.

Job Scope

Purpose of this role

• Manage tactical and transformation projects and technology implementation throughout the project lifecycle.
• Identify, document, analyze, challenge internal & external customer requirements (if required), to ensure the project meets business needs / strategic aims.
• Undertake detailed project planning & documentation (defining project deliverables, success criteria, benefits management, dependencies, change control, risk management) including escalating risks and issues as required.
• Ensure compliant with project governance and standards as stipulated in the PMO Governance Framework.
• Communicate the roles and responsibilities defined in the project organization structure.
• Resolution of issues and mitigation of risks without compromising the timeline.

Main Responsibility

Project Planning

• Define and validate the project scope, objectives, deliverables, and success criteria.
• Develop a detailed project plan.
• Plan and secure the required resources, budget, and project team structure.
• Identify and manage project risks, assumptions, dependencies, and mitigation plans.
• Establish project governance, reporting cadence, and escalation mechanisms.
• Develop a stakeholder engagement and communication plan to ensure alignment and commitment
• Conduct the project kick-off to prepare for execution.

Project Execution

• Develop work breakdown structure (WBS) for resource allocation and identify dependencies.
• Define and communicate roles and responsibilities of project team (including vendor) to ensure alignment in terms of expectation and accountabilities.
• Create and maintain work schedules, define milestones and critical path for timely completion.
• Establish and maintain regular meetings/cadence for progress reviews, SDLC tollgate reviews, and prioritization/escalation discussions.
• Understands the scope and requirements of the project and ensures the implementation is compliant to company processes and BNM/RMIT regulations.
• Understands technical issues and escalate issues as needed and drive them to resolution.
• Effectively use metrics to track progress, identify issues, make decisions and improvements.
• Proactively anticipate project risks and issues to identify resources, corrective actions or leadership escalations needed to maintain project timelines.
• Manage change using appropriate verification techniques to assess impact, evaluate options, estimate cost, and present justification for approval by Project Sponsor / PSC.
• Identify and escalate project interdependencies and propose mitigation for associated risks.
• Adhered to project governance and following the established project management methodologies
• Perform project closure with proper handover and acceptance by the stakeholders and submit files for PMO project repository.

Post Implementation

• Formalized support model for project closure.
• Perform post implementation review and share lessons learned.

Change and Risk Management

• Chair project status meeting to drive outcomes, or lead problem solving meetings to reach conclusions and agreement on resolutions.
• Perform risk management to mitigate all identified risks.
• Oversee project communication and clarify communication gap by delivering message / guidance / directions timely, driving decisions, and updating stakeholders.
• Manage expectation of Project Sponsor throughout the project lifecycle, which includes to obtain buy-in from Key Stakeholders / Senior Management.

PMO / Project Governance

• Adopt project governance standards and ensure desired outcomes and its original intent is met.
• Formalize project organization structure, roles and responsibilities, person-in-charge, and key deliverables.

Key Result Area

• Project baseline accepted
• Alignment on Project plan and scope
• Detailed project plan and clear milestones
• Alignment on scope, budget, schedule, team, risk / issue, communication
• Project closure with support model accepted
• Stakeholder satisfaction
• Project deliverables documentation
• Formalized support model
• Share lessons learned
• Stakeholders buy-in
• Timely communication
• Compliant to PMO Governance

Qualification and Experience Requirement

EDUCATION

• Bachelor's Degree / Professional Degree in Computer Science/Information Technology or equivalent.
• Professional certification in project management is preferred, but certified PMP and/or certified Scrum Master is added advantage.

WORK EXPERIENCE

• At least 5 years of experience in managing IT projects and system implementation / enhancement, with at least 3 full lifecycle of system implementation.
• Technical project management skills, preferably with experience in managing transformation projects related to Core Insurance system (AS400), insurance products launch, Insurance Point-of-Sales systems (POS), Agent/Customer/Claim Portal, Corporate Websites and Data Lake.
• Priority will be given to candidates with experience or domain expertise in GI/Life insurance products, Digital, big data, analytics, AI, infra and cloud.
• Experience in managing at least 5 full-time team members, excluding the implementation vendor.
• Familiarity with Bank Negara Malaysia’s Risk Management in Technology (RMiT) guidelines, ensuring compliance and effective risk controls in technology initiatives.
• Experience in driving and managing RFP/RFQ end to end process will be added advantage. E.g. to work closely with cross-functional team to prepare RFP/RFQ pack, evaluating vendor proposals and overseeing the selection process.
• Proven ability to develop comprehensive business cases, including cost-benefit analysis, risk assessment, and strategic alignment with organizational objectives will be an added advantage

Skills

• Practical knowledge in project management methodologies, such as Waterfall, Agile, and Kanban.
• Advisory skills including ability to analyse, trouble-shoot, support, challenge and advise other project and program managers.
• Interpersonal skills and relationship management, including ability to engage, communicate with, influence and negotiate with senior management and stakeholders Team management.
• Critical thinking and problem-solving skills.
• Communication skills, i.e. verbal, written and in presentations.
• Good interpersonal and negotiation skills.
• Project financial cost management.

👤 Preferred Candidate:

• Nationality: Malaysians or Malaysian PR preferred.
• Availability: Candidates who can join immediate to 30days notice.

📧 How to Apply:
Send your updated resume to [email protected]