Project Manager (Medicaid/Provider Management)

Info-Matrix is seeking a proactive, execution-driven Project Manager to join our team in Harrisburg, PA!

In this role, you will be responsible for the end-to-end planning, coordination, execution, and monitoring of all interface and integration workstreams related to a Medicaid/MMIS Provider Management Module. You will serve as the pivotal operational bridge connecting client stakeholders, the PMM solution vendor, downstream module vendors, integration broker/API gateway teams, and PMO leadership.

The ideal candidate blends proven project management disciplines with a solid understanding of system integration lifecycles (APIs, batch exchanges, EDI, web services) within large-scale public sector health information systems.

Interface Lifecycle & Workstream Management

· End-to-End Coordination: Direct and monitor the planning, definition, development, end-to-end testing, and deployment of all inbound and outbound PMM interfaces (e.g., trading partner data exchanges, verification agencies, internal module integrations, and federal clearinghouses).

· Scope & Schedule Control: Build, maintain, and baseline detailed interface delivery schedules and work breakdown structures (WBS) aligned with the MMIS Integrated Master Schedule (IMS).

· Dependency & Critical Path Tracking: Proactively map cross-module interface dependencies, tracking technical prerequisite tasks between the PMM contractor, integration broker teams, and legacy/external data exchange partners.

· Milestone Delivery: Drive interface milestones from conceptual interface control documentation (ICD) through development, connectivity setup, system integration testing (SIT), user acceptance testing (UAT), and operational readiness review (ORR).

Stakeholder Liaison & Vendor Integration

· Vendor & Department Liaison: Serve as the primary project management point of contact for PMM interface matters, interfacing daily between Department leads, MMIS PMO leadership, and module vendor project teams.

· Facilitate Technical Working Groups: Organize, facilitate, and steer recurring Joint Interface Working Groups, technical walkthroughs, and Joint Application Development (JAD) sessions.

· CMS Certification Support: Coordinate documentation and testing evidence required for Centers for Medicare & Medicaid Services (CMS) Outcomes-Based Certification (OBC) / Medicaid Enterprise Certification Toolkit (MECT) milestones tied to provider data exchange.

Governance, Risk & Issue Management

· Roadblock Identification & Resolution: Act as a proactive problem solver, identifying technical blockers, schedule slippages, and scope friction early; formulate and execute risk mitigation strategies and corrective action plans.

· Action Item & Change Control: Track and resolve all interface action items, defects, and change requests through formal Change Management Board (CMB) governance processes.

· Status Reporting & Executive Visibility: Deliver clear, data-driven status reporting, weekly dashboard metrics, burndown charts, and executive escalation briefs regarding interface health, milestones, and testing velocity.

Requirements

· Minimum Experience: At least four (4) years of structured IT project management experience leading multi-stakeholder system implementation, integration, or modernization projects.

· Required Certification: Active Project Management Professional (PMP®) certification in good standing (Project Management Institute).

· Healthcare / MMIS / State Government Domain: Demonstrable experience working on Medicaid Management Information System (MMIS), state Department of Human Services / Health agency projects, or comparable large-scale health information IT programs.

· Interface & Integration Familiarity: Direct experience coordinating system interfaces, APIs (REST/SOAP), EDI transactions, batch file transfers (SFTP), and enterprise data integration pipelines across disparate vendor platforms.

· SDLC Process Knowledge: Comprehensive understanding of the Systems Development Life Cycle (SDLC), Agile/Scrum and Waterfall delivery models, and testing phases (Unit, SIT, UAT, Regression, Interface Mock Runs).

· Education: Bachelor’s degree in Business Administration, Information Systems, Computer Science, Health Informatics, or a related discipline from an accredited college or university.

· Location & Presence: Preferred to be located in or willing to commute to Harrisburg, PA, with the ability to participate in scheduled on-site team meetings and client sessions. Will consider exceptional remote candidates.

Preferred Skills & Competencies

· Provider Module Expertise: Prior hands-on familiarity with Medicaid Provider Management / Provider Enrollment & Screening modules, Electronic Visit Verification (EVV) integrations, or National Plan and Provider Enumeration System (NPPES) interfaces.

· Healthcare Interoperability Standards: Exposure to healthcare communication standards and frameworks (e.g., HIPAA EDI 274/837/835, HL7/FHIR, MITA 3.0 framework).

· Results-Driven Leadership: Demonstrated self-starter mindset with the ability to drive consensus across competing priorities among independent vendor organizations and state clients.

· Superior Communication: Outstanding oral and written presentation skills, with proven success conveying complex interface architecture timelines to non-technical executive stakeholders.

Tools & Technology

· Work Tracking & Backlog: Azure DevOps (ADO) / TFS for user story management, defect tracking, work item boards, and backlog grooming.

· Scheduling: Microsoft Project

· Productivity & Reporting: Microsoft Office Suite (Teams, Excel, Word, PowerPoint, SharePoint) and business intelligence reporting (Power BI or Tableau dashboards).

Key Deliverables

· Detailed PMM Interface Master Work Plan and milestone schedule updates.

· Interface Traceability & Readiness Tracker (tracking ICD sign-offs, development completion, connectivity test logs, and end-to-end testing sign-offs).

· Weekly Interface Status Dashboards, risk registers, and critical path dependency analyses.

· Joint Interface Working Group agendas, detailed technical minutes, and closed-loop action item registers.

· Inputs to CMS Certification operational evidence artifacts for provider module data exchanges.