Project Manager ITD II

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Project Manager ITD II

Location

Cleveland

Facility

Remote Location

Department

ITD Project Management Office-Information Tech Div

Job Code

T99905

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Project Manager ITD II, you will drive the successful execution of moderately complex projects from initiation through closure, utilizing the standard tools and artifacts outlined in ITD’s PMO Project Playbook. In this role, you will leverage the project team model to foster collaborative environments that enhance project delivery. You will be responsible for overseeing all project phases, ensuring successful execution while managing scope, schedule, cost, quality, and risk constraints. This position ensures technology teams, operational partners, and key stakeholders remain aligned on project scope and timelines while proactively addressing build and integration requirements, operational readiness, training needs, and opportunities for cost containment.

*Long term project funded position*

A caregiver in this role works remotely Monday through Friday, from 8:00 a.m. – 5:00 p.m.

To be considered for this position, candidates must reside in Ohio, Florida or Nevada.

A caregiver who excels in this role will:

Project Initiation & Team Formation

• Develop the project charter and form a cross-functional team.

• Set up and lead regular project team meetings to maintain alignment and momentum.

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Planning & Scope Management

• Define and manage project scope, success criteria, and stakeholder requirements.

• Develop a detailed Work Breakdown Structure (WBS), timeline, and resource plan.

• Prevent scope creep by enforcing a structured change control process.

Execution & Delivery Oversight

• Oversee day-to-day execution, ensuring alignment with goals and timelines.

• Track milestones, update schedules, and manage interdependencies across teams.

• Ensure all deliverables meet quality standards and business objectives.

Monitoring & Controlling

• Continuously monitor project performance against the baseline for scope, schedule, and cost.

• Analyze variances, manage changes through formal processes, and implement corrective actions as needed.

• Maintain visibility into progress through reporting, dashboards, and stakeholder updates.

Budget & Resource Management

• Build and manage project budgets, forecasting costs and controlling expenses.

• Coordinate and optimize resource allocation across internal teams and vendors.

Risk & Issue Management

• Identify and analyze risks; maintain a Risk & Issue Register.

• Implement mitigation and contingency plans proactively.

Stakeholder & Communication Management

• Develop and execute a communication plan to keep stakeholders informed.

• Manage stakeholder expectations through regular updates, influence, and negotiation.

Procurement & Vendor Oversight

• Lead procurement activities, negotiate contracts, and manage vendor relationships.

• Monitor vendor performance and ensure alignment with service-level agreements.

Project Closure

• Close projects effectively and conduct lessons learned sessions and stakeholder reviews.

• Finalize documentation and ensure smooth hand-off or transition.

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in business or related field

• Additional project management experience may offset the degree requirement

• Four years of project management experience

Preferred qualifications for the ideal future caregiver include:

• Project Management Professional (PMP) certification from the Project Management Institute (PMI), or Certificate in Project Management from an accredited college

• For Information Technology Division caregivers, ITIL Foundations certification is required within six months of position start date

• Four years of experience managing IT construction projects in a healthcare setting

• Knowledge of infrastructure, including server setup, structured cabling, data center setup, device and systems integration and compliance with HIPAA regulations

• Four years of experience facilitating implementation of health care related technology in support of direct patient care entities, patient care teams and/or indirect patient care via supporting functions of healthcare

• Ability to simultaneously lead multiple technical teams through assessment, planning, and sequencing IT implementation related work in alignment with phases of project (initiation, planning, execution, monitor & control, closure)

• Two to three years of experience gathering requirements, planning and orchestrating the deployment of AI solutions

• Experience partnering with application owners, infrastructure, and cybersecurity teams

• Experience deploying enterprise systems and processes

• Ability to support mission critical legacy applications on enterprise infrastructure and integrate them with enterprise systems

• Experience driving application provisioning to endpoints and end users using multiple technologies

• Experience monitoring and documenting project progression (tasks/deliverables per phase/month/week), escalating gaps, risks, issues following standardized tools and governance processes

• Experience facilitating and documenting workflow analysis and requirements gathering

• Ability to develop future state workflows and identify and resolve process gaps and risks

• Experience supporting successful implementation and transition to ongoing support

• Good understanding of and relationship management with hospital operations

• Experience harmonizing application deployment and operational readiness to ensure optimal implementation success

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.

• Ability to travel throughout the hospital system.

• Ability to operate a computer and other office equipment.

• Ability to communicate and exchange accurate information.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration:

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.