Project Manager, Industry Communities & Engagement

PLEASE NOTE: We're only considering candidates who are already based in the Netherlands. Unfortunately, we can't offer visa sponsorship or help with relocation. Thank you for understanding.

⏰ Hours: 40 hours/week, open to part-time for 32 hours/week
⚓ Location: Amsterdam (hybrid work)
⌛ Starting date: As soon as possible

✈️ About Smart Freight Centre
Think about the package that just arrived at your doorstep; the products on store shelves, or the goods being shipped across oceans. Logistics is everywhere, powering the world we live in. And because it’s everywhere, it’s also one of the biggest contributors to carbon emissions globally.

That’s where Smart Freight Centre (SFC) steps in. We’re tackling the carbon footprint of logistics head-on, working with businesses, governments, and key players around the globe. Our mission? To transform the logistics sector into a zero-emission industry by 2050, or hopefully even sooner. Want to help drive this change? Join us.
Smart Freight Centre (SFC) is an NGO that has gained a lot of attention during the past 10 years, as we have been leading the way to an efficient and zero-emissions global freight sector. We drive transparency and mobilize multinational companies and their logistics partners to take action. This is done through globally standardized guidelines for industry to calculate, report, and reduce emissions.

✏️ About the position

Are you passionate about reducing the climate impacts of transport, freight, and logistics?

As Project Manager, Industry Communities & Engagement, you will lead a portfolio of collaborative industry and cross industry communities (to date: Fashion & Beauty, Pharma & Healthcare, E-Commerce and Shippers Circle (shippers of all industries) that bring companies together to address shared sustainability challenges in freight and logistics. Working across Smart Freight Centre's programs, you will build strong relationships with members and colleagues, identify emerging needs, and translate them into high-value initiatives that strengthen member engagement and accelerate industry collaboration.

This role combines community leadership, stakeholder engagement, project management, business development, and innovation. It offers significant autonomy and encourages proactive thinking to continuously develop new ways of creating value for members and strengthen collaboration across Smart Freight Centre.

About SFBA

SFBA is our action platform at Smart Freight Centre and one of our key initiatives. It helps freight buyers move towards zero-emissions logistics across all transport modes. We encourage members to collaborate on decarbonization projects, improve their freight procurement practices, engage with innovators, push for policy changes, and build strong partnerships.

Joining SFBA means joining a fast-paced, highly dynamic team dedicated to supporting our members and partners as they strive for logistics decarbonization. You'll have the opportunity to engage with some of the world's largest and most renowned companies listed in the FT500.

⭐ Here’s an idea of what tasks you might be working on
Responsibilities

1. Lead and grow a portfolio of industry and cross-industry communities.
2. Develop community strategies and annual plans aligned with member and organizational priorities.
3. Build trusted relationships with members and prospective members.
4. Identify emerging member needs and develop innovative initiatives, services, and community outputs that create value for members.
5. Design and facilitate engaging community activities, including workshops, webinars, working groups, and peer learning sessions.
6. Lead community initiatives and projects from concept through delivery, independently and with partners.
7. Foster collaboration across SFC programs and connect members with relevant expertise and initiatives.
8. Identify opportunities to strengthen and expand SFC's portfolio of industry and cross-industry communities.
9. Represent Smart Freight Centre at member meetings, industry events, and external engagements.
10. Contribute to member engagement, retention, and organizational growth by delivering an outstanding member experience.

Success in the role

After your first 12 to 18 months, you will have:

• Built trusted relationships with member companies across multiple industries.
• Increased participation, engagement, and satisfaction across SFC communities.
• Delivered high-quality events, working groups, and collaborative initiatives that members actively value.
• Developed practical outputs that support members in advancing sustainable freight.
• Generated strategic insights that influence SFC programs and priorities.
• Contributed to member retention, new member engagement, and stronger collaboration across Smart Freight Centre.

⭐ Skills and Capabilities

• Highly customer-centric, with a genuine interest in understanding member needs and creating lasting value through strong, long-term relationships.
• An excellent facilitator and communicator, able to bring together diverse stakeholders and foster meaningful collaboration.
• Comfortable building trusted relationships with senior professionals from global companies and representing SFC with credibility.
• Curious and commercially aware, with the ability to identify opportunities that benefit both members and Smart Freight Centre.
• Entrepreneurial and proactive, with a track record of turning ideas into practical initiatives and measurable outcomes.
• Comfortable working independently, exercising sound judgment, ownership, and initiative in a dynamic environment.
• An experienced project manager, capable of managing multiple priorities and delivering high-quality results.
• Adaptable and comfortable with ambiguity, able to navigate evolving priorities while creating structure and momentum.
• Knowledgeable and passionate about sustainability and freight decarbonization. Previous experience in sustainability and familiarity with the logistics ecosystem are considered strong advantages.
• Fluent in English; additional languages are an advantage.
• Have at least five years of relevant professional experience.

❤️ Join a culture of collaboration, innovation, and sustainability. What you will get:

Take time for yourself: Enjoy 27 days of holiday and 10 public holidays to relax, recharge, and do what matters most to you.
Right where you need to be: Our office is located in the heart of Amsterdam, offering the perfect base for hybrid working.
Travel made easy: If you’re in the Netherlands, we’ll provide you with an NS Business card, so commuting is one less thing to worry about.
Bike loan scheme: Prefer cycling? We’ll help you get rolling with our bike loan program.
Grow with us: We provide learning opportunities; you can keep building your skills and knowledge.
Care for your mind: Full access to OpenUp means you can connect with psychologists, join mindfulness classes, and explore courses to support your mental health.
Good times guaranteed: Whether it’s a creative workshop, a fun challenge, or some drinks and bites, join our team-building activities and enjoy time with your colleagues.