Project Manager I

HOW WE GOT HERE

For more than 40 years, BioIVT has evolved from a specialized biospecimen provider into a global partner to life science and diagnostic organizations. Our growth has been shaped by a consistent focus on helping researchers access the high-quality biospecimens, primary cells, ADME-Tox products, and research services they need to advance discovery, development, and medical progress.

What has remained constant throughout that history is our mission: to enable smarter science and accelerate medical breakthroughs that enhance and extend lives. Every BioIVT team member contributes to that mission, whether supporting a donor center, laboratory, commercial team, or corporate function. For employees, this means joining a company where scientific quality, operational excellence, compliance, collaboration, and customer focus all come together to support work that matters.

The Project Manager is responsible for administrative project management support including customer interactions.

RESPONSIBILITIES:

The incumbent in this position must be capable of maintaining client needs, study schedules, identifying and understanding a client's requirements, as well as managing the delivery of high-quality customer service. The incumbent must be highly organized and able to interact with a variety of customers, both internal and external, and act as the primary point of contact for projects. The incumbent must also independently coordinate the work of others as well as their own to help to ensure that budget and time constraints are met. This person must anticipate problems before they occur and affect whatever solutions necessary to assure that a quality product is produced.

• Track and manage the study and product timeline and alert appropriate staff proactively to meet delivery goals including providing product details, study design and feasibility support to the commercial team as needed
• Kit Design
• Review open orders with site management
• Track study progress, budget compliance, and supply site custom collection success rate; proactively communicate project status to internal stakeholders.
• Coordinate with Operations to either reach project milestones or on the needs of custom procured specimens which require lab processing.
• Perform integrated change control on projects as needed.
• Coordinator between multiple projects at a business or organization to be sure they are benefiting each other and aligning with overall business goals.
• Ability to assess and report on study and project progress, milestones, timelines, metrics, performance, and budgeting to management
• Primary point of contact for client
• Triage client communications and bring in additional resources as needed from all area of the company to answer questions
• Help to ensure compliance with the signed proposal on specific studies
• Develops a comprehensive knowledge and understanding of relevant business areas
• Follows appropriate safety guidelines
• Maintain effective communication, coordination and working relations with other personnel and management. Keep management informed of area activities and significant concerns
• Other duties as assigned and needed

ATTRIBUTES:

• Excellent written and verbal communication skills
• Proficient with Microsoft Excel, Word, Salesforce, and Outlook
• Organizational skills with great attention to detail
• Problem solving skills
• Strong relationship builder
• Ability to effectively present information to customers, clients, and internal staff members
• Team player, able to work on own initiative.
• Honest and with obvious integrity and professionalism
• Able to cope with pressure and meet the needs of a dynamic and growing company, supporting the ever-changing needs of the business.
• Ability to analyze processes for compliance, determine and communicate vulnerabilities
• Ability to read, understand and follow all company SOPs and guidelines and ensure compliance in direct reports
• Highly motivated individual who readily adapts to changing priorities, effectively manages own time, set priorities for direct reports to ensure tasks and multiple projects are prioritized and completed on time
• Ability to be flexible to ensure department goal are met
• Ability to be a self-starter and to be confident when interacting with clients and asking questions.
• Strong interpersonal skills including ability to communicate effectively and influence others.

POSITION REQUIREMENTS:

• BSc in biological sciences or equivalent experience
• Understanding of the process and scientific requirements for drug and diagnostic discovery and development
• Fluency in English language; excellent written English
• Familiarity with scientific terminology
• Strong relationship building and managing experience (customer service)
• Strong proficiency with Word and Outlook, and Excel
• Ability to quickly learn computer programs with multiple applications and data entries
• Knowldege of scientific/manufacturing principles associated with product design, development and manufacturing (GLP, CAP and GMP) environments a plus

WORKING CONDITIONS:

• Travel may be required
• Occasional contact with dry ice and liquid nitrogen vapor
• Contact with human biological specimens and sharps on an as-needed-basis

ALSO TRUE OF THE RIGHT PERSON

• You are mission-driven and take pride in contributing to work that helps advance science, medical progress, and better outcomes.
• You value collaboration and build trusted relationships by being respectful, responsive, and solutions-oriented.
• You bring a strong sense of ownership and accountability, following through on commitments and taking pride in the quality of your work.
• You are comfortable working in a fast-paced, growing organization where priorities can shift and good judgment, flexibility, and communication matter.
• You care about doing things the right way, with consistency, integrity, attention to detail, and respect for quality and compliance.
• You are curious, open to feedback, and committed to continuous improvement in how we work, learn, and grow together.

WHAT WE OFFER

• Comprehensive medical coverage with PPO/HRA and HDHP/HSA plan options.
• Company-funded HRA or HSA contributions, depending on the medical plan elected.
• Prescription drug coverage, virtual care through MDLIVE, and preventive care
• Dental coverage through Cigna and vision coverage through VSP.
• Company-paid life, AD&D, short-term disability, and long-term disability coverage.
• Flexible spending account options, including healthcare, limited purpose, and dependent care FSAs.
• 401(k) retirement plan with employer Safe Harbor matching contributions.
• Tuition reimbursement to support continued learning, professional growth, and career development.
• Paid time off, company-paid holidays, employee assistance resources, travel assistance, and voluntary benefit options.

EQUAL OPPORTUNITY AND BELONGING

At BioIVT, our mission to enable smarter science and accelerate medical breakthroughs is strengthened by the people who bring that work to life. We are committed to building a workplace where employees are treated with fairness, respect, and dignity, and where different experiences, perspectives, and ideas help us better serve our customers, partners, donors, and one another. BioIVT is proud to be an Equal Opportunity Employer and welcomes qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law. We are proud to be an Equal Opportunity Employer.

To Learn more about our mission and team culture, click here!