Project Manager - Home Care

Salary: Competitive Salary + NFP Salary Packaging Benefits

Full-Time | 2-Year Maximum Term Contract

Abbotsford, VIC or Bella Vista, NSW

Care Connect is delivering meaningful transformation — and we’re looking for an experienced Project Manager to help drive this change. As part of our Project Management Office (PMO), you will lead the delivery of strategic projects and service improvements that support how we operate, grow and better serve our clients. This is a key delivery role within our Strategy & Delivery team, offering the opportunity to work closely with senior leaders and influence high-impact organisational initiatives.

About Care Connect

Care Connect is one of Australia’s leading not-for-profit home care specialists, supporting people to live happily at home for life. Since 1994, we’ve partnered with tens of thousands of Australians, delivering personalised supports that enable confidence, connection and purpose. Our work is guided by our CARE values — Collaboration & Courage, Authenticity, Respect and Excellence — and a genuine commitment to putting clients first.

As the organisation continues to evolve, we are investing in strong project delivery capability to support transformation, service improvement, and sustainable growth.

About the Role

Reporting to the PMO Manager, the Project Manager is responsible for delivering a portfolio of strategic and operational projects aligned to organisational priorities. You will lead projects end-to-end — from defining scope and requirements through to implementation and transition into business-as-usual.

This role is not just about delivery. It is about ensuring projects are well-defined, effectively governed, and deliver meaningful, lasting outcomes for the organisation and the people we support. Projects will focus on business, process, operational and organisational change, rather than technology implementation, so experience delivering change-driven projects is essential.

You will:

• Lead the full lifecycle delivery of projects (scope, schedule, budget and outcomes)

• Translate business needs into clear project plans, requirements and deliverables

• Monitor performance, risks and financials, ensuring projects stay on track

• Develop high-quality project artefacts including plans, RAID logs and reports

• Facilitate workshops and engage stakeholders to gather and validate requirements

• Provide clear analysis, insights and recommendations to support decision-making

• Deliver projects where the primary solution involves business improvement, operational change, process redesign, policy implementation or organisational transformation, rather than technology deployment alone

• Ensure strong governance, compliance and reporting across all projects

• Support change management and transition to business-as-usual operations

• Contribute to continuous improvement of PMO frameworks, tools and practices

This role offers the opportunity to work across a diverse range of initiatives and contribute to shaping the future of Care Connect.

What success looks like

Success in this role will include delivering projects on time and within scope, building strong stakeholder relationships, improving how projects are executed across the organisation, and ensuring outcomes are embedded effectively into operations.

Why This Role Matters

The PMO plays a critical role in delivering Care Connect’s strategic priorities. The Project Manager will help:

• Strengthen project governance and delivery capability

• Deliver initiatives that improve service quality and operational efficiency

• Enable successful business transformation and change adoption

• Support scalable, sustainable service delivery models

You will play an important role in ensuring our strategy translates into real, measurable outcomes.

About You

You are a structured and collaborative project professional who enjoys delivering outcomes and working across diverse stakeholder groups.

You are likely someone who:

• Has hands-on experience delivering projects across multiple workstreams

• Has managed projects where the primary solution involved business, process, operational or organisational change

• Builds strong relationships and communicates with clarity and confidence

• Can break down complex problems into clear, actionable solutions

• Is highly organised and able to manage competing priorities

• Takes a proactive, analytical and solutions-focused approach

• Is comfortable working in a dynamic, evolving environment

Key Capabilities

• End-to-end project management across varying scale and complexity

• Strong stakeholder engagement and facilitation skills

• Project governance, risk and reporting expertise

• Financial management including budgeting and forecasting

• Analytical thinking and problem-solving capability

• Experience using tools such as MS Project, Jira, Excel and Confluence

• Ability to support change and continuous improvement initiatives

Qualifications & Experience:

• Tertiary qualification in Business, IT, Health Informatics or similar (or equivalent experience)

• 3–5+ years’ experience in project delivery roles

• Experience in healthcare, aged care or public sector environments (highly regarded)

• Project management or change certification (Agile, PRINCE2, PMBOK, PROSCI) desirable

What We Offer

• Opportunity to deliver meaningful, organisation-wide projects

• Exposure to senior leadership and strategic initiatives

• Flexible working arrangements, including hybrid working

• Not-for-profit salary packaging benefits

• Supportive and values-driven culture

• Professional growth within a collaborative PMO environment

• Health & wellbeing support including EAP, discounted health insurance and flu vaccinations

Ready to Apply? If you are passionate about delivering high-impact projects and want to contribute to a purpose-driven organisation, we would love to hear from you. Click Apply Now and submit your resume and a cover letter outlining your experience. For a confidential discussion or to request a position description, please contact: Karen Hemsley – Talent Acquisition Lead at [email protected]

We will not consider any unsolicited resumes from recruitment agencies – thank you.

We understand the benefits that a diverse workforce brings to our community. Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from First Nations peoples, culturally and linguistically diverse communities, LGBTQI+, mature age candidates and people living with disability.