Project Manager - Group

Job Type:

Permanent

Build a brilliant future with Hiscox

The role

Working across the diverse Transformation portfolio, you will be responsible for the delivery of medium and large complexity projects, changes and workstreams of larger initiatives. You will plan and manage the lifecycle end-to-end, from Vision to Outcome Realisation, but could also pick up a project or change at any stage of the lifecycle and see it through to completion.

As a member of the Transformation team, you will champion the Transformation agenda and best practices both within IT and the Business and lead continuous improvement initiatives, ensuring that we capture key lessons to improve our project management & Transformation capability.

As a Project Manager you will:-

• Lead medium to large projects or workstreams within a programme/portfolio.
• Define project scope, deliverables, and success criteria in collaboration with stakeholders.
• Manage the projects using the Change Delivery Framework and tools in place to agreed time, quality and cost ensuring impacts beyond the technical delivery are included e.g., Business change, training, service integration.
• Work with the Project Sponsor to build a robust business case for each project, clearly defining the key outcomes, benefits and measures and submit for approval.
• Work with the sponsor and business stakeholders to help transform their objectives into tangible deliverables, outcomes, and clearly defined and measurable benefits.
• Manage project scope to ensure commitments are achieved within agreed time, cost and quality parameters.
• Control and management of project budget, escalating where required any deviations in a timely manner.
• Collaborative change management activities including creating stakeholder, communication and learning plans, business readiness and adoption and embedding / sustaining activities.
• Understand and be experienced in PM best practices, methodologies, and project governance principles.
• Have extensive experience with both Waterfall and Agile methodologies
• Be Proficient in MS Project, Excel, PowerPoint, Word and similar tools
• Proactively manage risks, issues, actions and decisions and appropriately escalate to sponsors/steerco when required.
• Proactively manage resources, including external vendors and manage and monitor resource demand ensuring resources are committed and address availability issues.
• Develop & manage a detailed project delivery plan identifying Critical Path and key Inbound/Outbound dependencies and managing these accordingly to ensure successful delivery
• Continuously assess expected project outcomes to ensure the project will meet the benefits.
• Have attention to detail and ensure project activities are appropriately scoped and delivered.
• Close projects, ensuring that we capture key lessons to transition them into continuous improvement.
• Coach and support less experienced members of the team and business in change management and project delivery. Support team members' professional development through mentoring, training, and sharing best practices.
• Follow data and security processes.

Key Skills/Experience:

• Have experience of successfully delivering complex change with competing priorities.
• Have experience of managing multiple concurrent projects of differing scale and scope
• Have practical experience of planning and resource scheduling within the project process
• Be highly results driven, with the energy and determination to succeed in a very fast paced environment where the pace of response and leadership is critical to success
• Have the intellect and gravitas to influence and gain credibility with Hiscox business personnel and management
• Have strong knowledge and experience of business process improvement and operational efficiency
• Strong project governance, control, and end-to- end software development life cycle (SDLC) experience
• Be creative, proactive, logical and innovative and will not just accept the status-quo
• Have excellent written and verbal communication skills. Be able to adapt their style to their audience, providing detail or a high-level view depending on the situation
• Possess strong relationship management and influencing skills.
• Demonstrable experience of collaborating effectively with people at all levels within and external to the business
• Have personal drive, energy and commitment
• Engagement and contribution to Team Best Practice
• Demonstrate where they have strived for continuous improvement and personal growth
• Awareness of commercial management processes
• A proactive team player with a positive approach to work
• Experience delivering change in an Insurance or Financial Services company
• Formal Project Management qualification (e.g. PRINCE2, PMP) or membership (e.g. APM, PMI) desirable.
• Change Management qualification (e.g. APMG) advantageous
• Ideally be educated to Degree level or equivalent

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also know that working life doesn’t always have to be in the office, and as long as it’s safe to do so, we will be operating a hybrid way of working to encourage a healthy work life balance, with 2 days in the office per week.

The role

Working across the diverse Transformation portfolio, you will be responsible for the delivery of medium and large complexity projects, changes and workstreams of larger initiatives. You will plan and manage the lifecycle end-to-end, from Vision to Outcome Realisation, but could also pick up a project or change at any stage of the lifecycle and see it through to completion.

As a member of the Transformation team, you will champion the Transformation agenda and best practices both within IT and the Business and lead continuous improvement initiatives, ensuring that we capture key lessons to improve our project management & Transformation capability.

As a Project Manager you will:-

• Lead medium to large projects or workstreams within a programme/portfolio.
• Define project scope, deliverables, and success criteria in collaboration with stakeholders.
• Manage the projects using the Change Delivery Framework and tools in place to agreed time, quality and cost ensuring impacts beyond the technical delivery are included e.g., Business change, training, service integration.
• Work with the Project Sponsor to build a robust business case for each project, clearly defining the key outcomes, benefits and measures and submit for approval.
• Work with the sponsor and business stakeholders to help transform their objectives into tangible deliverables, outcomes, and clearly defined and measurable benefits.
• Manage project scope to ensure commitments are achieved within agreed time, cost and quality parameters.
• Control and management of project budget, escalating where required any deviations in a timely manner.
• Collaborative change management activities including creating stakeholder, communication and learning plans, business readiness and adoption and embedding / sustaining activities.
• Understand and be experienced in PM best practices, methodologies, and project governance principles.
• Have extensive experience with both Waterfall and Agile methodologies
• Be Proficient in MS Project, Excel, PowerPoint, Word and similar tools
• Proactively manage risks, issues, actions and decisions and appropriately escalate to sponsors/steerco when required.
• Proactively manage resources, including external vendors and manage and monitor resource demand ensuring resources are committed and address availability issues.
• Develop & manage a detailed project delivery plan identifying Critical Path and key Inbound/Outbound dependencies and managing these accordingly to ensure successful delivery
• Continuously assess expected project outcomes to ensure the project will meet the benefits.
• Have attention to detail and ensure project activities are appropriately scoped and delivered.
• Close projects, ensuring that we capture key lessons to transition them into continuous improvement.
• Coach and support less experienced members of the team and business in change management and project delivery. Support team members' professional development through mentoring, training, and sharing best practices.
• Follow data and security processes.

Key Skills/Experience:

• Have experience of successfully delivering complex change with competing priorities.
• Have experience of managing multiple concurrent projects of differing scale and scope
• Have practical experience of planning and resource scheduling within the project process
• Be highly results driven, with the energy and determination to succeed in a very fast paced environment where the pace of response and leadership is critical to success
• Have the intellect and gravitas to influence and gain credibility with Hiscox business personnel and management
• Have strong knowledge and experience of business process improvement and operational efficiency
• Strong project governance, control, and end-to- end software development life cycle (SDLC) experience
• Be creative, proactive, logical and innovative and will not just accept the status-quo
• Have excellent written and verbal communication skills. Be able to adapt their style to their audience, providing detail or a high-level view depending on the situation
• Possess strong relationship management and influencing skills.
• Demonstrable experience of collaborating effectively with people at all levels within and external to the business
• Have personal drive, energy and commitment
• Engagement and contribution to Team Best Practice
• Demonstrate where they have strived for continuous improvement and personal growth
• Awareness of commercial management processes
• A proactive team player with a positive approach to work
• Experience delivering change in an Insurance or Financial Services company
• Formal Project Management qualification (e.g. PRINCE2, PMP) or membership (e.g. APM, PMI) desirable.
• Change Management qualification (e.g. APMG) advantageous
• Ideally be educated to Degree level or equivalent

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also know that working life doesn’t always have to be in the office, and as long as it’s safe to do so, we will be operating a hybrid way of working to encourage a healthy work life balance, with 2 days in the office per week.

Work with amazing people and be part of a unique culture