Project Manager – Department of Homeland Security

The Contract Project Manager will serve as the key personnel lead responsible for managing contractor performance under CISA’s Operational Model Transformation Support Services effort. This role will oversee the planning, execution, staffing, coordination, and delivery of services supporting operational assessment, implementation, administrative support, and operational transformation activities.

The Contract Project Manager will be responsible for ensuring that the contractor team delivers high-quality, timely, and coordinated support aligned with the Statement of Work. This position will manage the task order, coordinate personnel and subcontractors, oversee schedule and performance requirements, monitor cost and resource considerations, and serve as a primary management interface with Government stakeholders.

The ideal candidate will have strong federal project management experience, experience managing professional services or organizational transformation efforts, and the ability to lead multidisciplinary teams in a dynamic government environment.

Key Responsibilities

Task Order Management

• Manage day-to-day execution of the Operational Model Transformation Support Services task order.
• Oversee contractor performance across operational assessment, implementation, administrative support, and operational support activities.
• Ensure contract tasks are executed in accordance with the Statement of Work, schedule requirements, and Government expectations.
• Balance technical performance, schedule requirements, cost considerations, staffing needs, and subcontractor oversight.
• Maintain awareness of project risks, issues, dependencies, milestones, and deliverables.
• Develop and maintain management processes, tools, metrics, and reporting methods to support successful contract execution.

Government Interface & Communication

• Serve as the contractor’s primary management point of contact for task order execution.
• Coordinate communication between contractor personnel, subcontractors, consultants, and Government stakeholders.
• Establish clear lines of authority, communication, escalation, and decision-making across the project team.
• Support recurring meetings, status updates, action item tracking, and Government briefings.
• Communicate project progress, risks, staffing status, deliverable status, and recommended corrective actions clearly and professionally.

Staffing, Recruiting & Continuity

• Manage staffing plans and ensure the right labor categories are aligned to each task in the Statement of Work.
• Coordinate recruitment, onboarding, retention, and replacement of contractor personnel.
• Develop plans to maintain continuity of operations during absences, vacancies, or staff transitions.
• Ensure proposed personnel have the skills, experience, and availability needed to support contract requirements.
• Monitor staff performance and ensure contractor personnel understand their duties, reporting lines, and responsibilities.

Subcontractor & Consultant Oversight

• Manage subcontractor or consultant involvement, if applicable.
• Define subcontractor roles, responsibilities, work areas, and reporting expectations.
• Monitor subcontractor performance to ensure quality, schedule adherence, and alignment with contract objectives.
• Ensure subcontracted work is integrated into the overall project management structure.
• Maintain clear oversight of prime and subcontractor team composition.

Operational Transformation Support

• Lead contractor coordination for operational model transformation activities.
• Support operational assessment activities by coordinating personnel, schedules, inputs, interviews, data collection, documentation, and analysis activities.
• Support implementation activities by tracking milestones, coordinating stakeholders, managing risks, and ensuring planned actions are executed.
• Support administrative and operational support activities needed to keep the transformation effort organized, documented, and progressing.
• Help translate Government priorities into actionable project plans, team assignments, and measurable outcomes.

Deliverable & Quality Management

• Oversee development, review, and timely submission of contract deliverables.
• Ensure work products are accurate, complete, professional, and responsive to Government requirements.
• Maintain internal quality control processes for reports, briefings, plans, schedules, meeting materials, and project documentation.
• Track Government feedback and ensure revisions or corrective actions are completed promptly.
• Ensure project documentation is organized, current, and accessible to authorized stakeholders.