Kingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. As the most energy-efficient, cost-effective building envelope solutions, insulated metal panels are at the forefront of sustainability. We serve the architectural, commercial/industrial, cold storage and food processing markets, and are committed to delivering the most advanced building products on the market.
Learn about our Planet Passionate initiatives:
At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability.
Ready to be part of our team?
We are looking for a Project Manager in our Modesto, California office!
- This is an in-office position (5 days in office, not remote or WFH).
- Sponsorship is not available for this position.
- Relocation assistance may be offered based on candidate's experience and current location.
Summary: The Project Manager manages project execution from order receipt through completion, serving as the primary customer contact and proactively managing customer expectations throughout the project lifecycle. With a strong focus on delivering an exceptional customer experience, this role manages scope, schedules, deliverables, overall project value, shop drawing reviews, and change control while collaborating with customers and cross-functional teams to foster effective communication, mitigate risks, and ensure accurate execution and on-time delivery.
Essential Duties:
- Serve as the primary point of contact for customers throughout the project lifecycle, building strong relationships and ensuring a positive customer experience.
- Manage multiple projects simultaneously from purchase order receipt through production, delivery, project closeout, and final financial reconciliation.
- Coordinate project activities with Estimating, Drafting, Operations, Scheduling, Shipping, Finance, and other internal stakeholders to ensure successful execution.
- Review quotations, purchase orders, order acknowledgements, drawings, and project specifications to confirm scope alignment and identify potential risks or gaps.
- Manage and maintain project schedules, milestones, action items, and deadlines to ensure on-time delivery.
- Own the collection, review, and management of project documentation, including submittals, RFIs, change orders, shop drawings, warranties, and customer correspondence.
- Read and analyze architectural and structural, drawings to understand project requirements and provide customer feedback.
- Identify, communicate, and document project scope changes, schedule impacts, and associated cost increases.
- Monitor project budgets, invoice reconciliation, and billing activities to support accurate project financial management.
- Maintain accurate project records, documentation, and status updates within Salesforce.
- Communicate customer delivery requirements and project priorities to Scheduling and Operations teams.
- Respond promptly to customer inquiries, provide project status updates, and resolve issues in a professional and proactive manner.
- Evaluate project risks and make sound business decisions while balancing customer satisfaction and company interests.
- Collaborate with cross-functional teams to drive process improvements and share best practices.
- Ensure all project closeout documentation is completed and provided to customers.
- Follow company policies, Code of Conduct, compliance requirements, and all applicable standard operating procedures.
- Support department objectives and perform additional duties as assigned.
Education/Experience:
- Bachelor's degree in Business, Project Management, Engineering, Construction Management, Operations Management, or related degree.
- Minimum 5 years of experience in project management, order management, manufacturing, construction products, or closely related industry.
- Must have strong Customer Service experience.
- Project Management Professional (PMP) certification or progress toward certification preferred
- Understanding of AI-enabled tools and technologies that support productivity, process improvement, and customer experience.
- Demonstrated ability to adapt to changing business needs, support process improvement and change initiatives, and embrace new technology and systems.
Computer Skills:
- Must be proficient in Microsoft Word, Excel, and Outlook applications
- Previous experience with CRM software
- SAP or other equivalent ERP software knowledge is recommended
- Proficiency in Bluebeam REVU preferred
Other Skills and Requirements:
- Positive attitude and energy
- Strong customer-focused mindset
- High level of interpersonal and relationship skills
- Ability to influence and garner support from others
- Excellent oral and written communication skills
Personal Attributes
The successful candidate will exhibit the following attributes:
Customer-Centered Composure
- Remains steady and professional when customer expectations, project timing, or internal constraints create pressure.
- Is naturally attentive to the customer experience while maintaining sound judgment and business perspective.
- Builds confidence through calm, clear, and respectful interactions across difficult or urgent situations.
Ownership Under Pressure
- Takes personal accountability for complex outcomes without needing direct supervision or frequent reassurance.
- Stays focused and dependable when managing competing priorities, tight timelines, and changing project needs.
- Demonstrates confidence when decisions require balancing customer needs, internal realities, and company risk.
Detail-Oriented Judgment
- Shows a natural concern for accuracy, consistency, and follow-through in work that affects customers and operations.
- Thinks carefully about details without losing sight of broader project priorities or customer impact.
- Recognizes when small inconsistencies may create larger problems if left unresolved.
Cross-Functional Credibility
- Earns trust by being consistent, practical, and respectful with both customers and internal partners.
- Communicates with enough clarity and confidence to support alignment without relying on authority.
- Naturally considers how decisions affect estimating, drafting, operations, finance, and the customer relationship.
Practical Problem Solver
- Approaches ambiguity with persistence, resourcefulness, and a preference for workable solutions.
- Balances urgency with thoughtfulness when problems involve schedule, cost, scope, or customer expectations.
- Maintains a constructive mindset when project conditions shift or information is incomplete.
Learning-Oriented Adaptability
- Is open-minded and curious when tools, processes, or ways of working continue to evolve.
- Uses sound judgment and critical thinking when considering new information or changed expectations.
- Shows comfort with continuous improvement while respecting the importance of human judgment and accountability.
Physical Demands:
The physical demands described here represent those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform key responsibilities.
- Strength & Mobility: This position primarily involves seated work, with occasional standing or walking as needed. Must be able to exert up to 10 lbs. of force occasionally, up to 5 lbs. frequently, and a negligible amount constantly to lift, carry, push, or pull objects.
- Dexterity & Coordination: Frequent use of hands and fingers for typing, handling documents, operating office equipment, and interacting with digital tools.
- Visual & Auditory Requirements: Requires specific vision abilities, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus for reading, computer work, and document review.
- Cognitive & Communication Demands: Requires sustained mental focus, problem-solving, and analytical skills. Effective verbal and written communication, including collaborating with others, phone calls, emails, and in-person discussions.
- Work Environment: Typical office setting with controlled lighting, temperature, and noise levels.
Annual salary, range starting at $100,000+ (We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered will vary depending on geographic location, job-related knowledge, skills, and experience.)
We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program.
Kingspan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.