Project Manager

From intake to outcomes, CareMetx is dedicated to delivering industry-leading patient access solutions and support services that help patients quickly start and stay on specialty therapy treatments. We provide scalable, efficient digital hub services for pharmaceutical companies and healthcare providers, streamlining workflows with seamless integration for patient enrollment, consent, and prior authorization. Our best-in-class patient support services enhance every step of care, connecting patients, providers, and brands to drive better outcomes and accelerate time-to therapy.

JOB TITLE: Project Manager

POSITION SUMMARY:

The Project Manager (PM) role within the Project Management Office (PMO) plays a critical role in ensuring effective delivery of projects for clients and internally at CareMetx. The PM is responsible for establishing and leading CareMetx projects from inception to completion. The PM leads a variety of different types of projects including launching new products and services for clients, IT initiatives, operational efficiency improvements, and infrastructure upgrades and deployments.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Responsible for the planning, execution, and delivery of assigned projects.
• Responsible for managing projects to defined scope and contract requirements.
• Takes ownership to lead and directly manage all aspects of project delivery, working with matrixed partners to ensure successful project completion and ensuring that project objectives are achieved on time and on budget.
• Serve as a subject matter expert in routinely briefing key stakeholders on different aspects of assigned initiatives.
• Continuously interact and consult with all functions and levels of management ensuring effective ongoing communications across teams and stakeholders.
• Establish and maintain essential project documentation.
• Define and track project milestones by creating, maintaining, and reporting on an overall integrated project plan.
• Ensure projects adhere to PMO Standard Operating Procedures (SOPs), developing and maintaining required artifacts.
• Rigorously manage scope to ensure commitments are achieved within agreed timeline, cost, and quality parameters.
• Proactively anticipate, identify, and manage risks and issues of projects escalating as needed.
• Publish regular project status reports to ensure the project’s overall direction and integrity.
• Ensure stakeholders are adequately consulted or engaged on key deliverables for their respective functional areas.
• Lead weekly project team and periodic stakeholder meetings to assess and review progress with key constituents.
• Track and manage project budget for resource hours and internal costs.
• Actively collaborating across departments as needed to achieve project goals.
• Propose recommendations and adjustments to improve project delivery and the PMO department.
• Effectively manage and prioritize your time to meet deadlines in a fast-paced environment.
• Travel may be required for project-related client meetings and training.
• Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.
• Performs other related duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Minimum of three years’ experience managing software development and/or IT technology projects, or equivalent
• Bachelor’s degree in a business-related field
• Preferred experience in the pharmaceutical, medical device, biotech or healthcare hub services industries
• Management consulting experience preferred
• PMP or CAPM certification(s) preferred

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Quickly earn the trust of sponsors, and key stakeholders, including clients
• Motivate and mobilize teams
• Set direction and approach
• Resolves conflict
• Navigate a matrixed organization effectively
• Deliver tough messages with grace
• Identify and remove barriers to enable teams to complete their objectives
• Communicate with clarity and precision both written and verbally
• Demonstrated, applied experience establishing and delivering multiple projects
• Demonstrated problem-solving and critical-thinking skills
• Solid influencing skills
• Experience with stakeholder management
• Focused and versatile team player that is comfortable under pressure
• Solid presentation skills
• Self-starter, ability to execute with limited information and ambiguity
• Strong core project management skills including multiple aspects of the Project Management Body of Knowledge (PMBOK)
• Knowledge of project management methodologies, tools and processes including Software Development Lifecycle (SDLC) and Agile Framework
• Preferred knowledge: Sound healthcare and technical project delivery acumen

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit.
• The employee must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

SCHEDULE:

• Monday to Friday to accommodate standard workday in EST time zone
• Some travel may be required

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

Artificial Intelligence in Our Recruiting and Employment Process

CareMetx uses artificial intelligence and automated decision-making technology to support parts of our recruiting, hiring, and employment process, including screening applications, scheduling interviews, and evaluating candidate qualifications. These tools support, not replace, human judgment. A qualified member of our team reviews and makes all final hiring and employment decisions.

CareMetx does not develop or use AI tools with the intent to discriminate against applicants or employees on the basis of race, color, religion, sex, age, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.