Role: APM Sr. Manager Location: Boston, MA (Hybrid role) Duration: 1 year Job description: The ideal candidate has experience leading complex managed-support services and coordinating technical teams, client stakeholders, vendors, and other resolver groups. Key Responsibilities Serve as the primary operational contact for client stakeholders. Coordinate service delivery across Boston, Mexico, and India. Lead service reviews, governance meetings, escalations, and major-incident coordination. Mo…