Project Manager

Characteristic Duties and Responsibilities

• Lead day-to-day execution of the contract across concurrent task areas, directing a multidisciplinary team of analysts and specialists toward scope, schedule, and budget objectives.
• Develop, baseline, and maintain project management artifacts, including the project management plan, concept of operations, team charter, work breakdown structure dictionary, and the schedule, communication, change, risk, knowledge, and quality management plans.
• Maintain the integrated project schedule, update it on a weekly basis, and flag issues and concerns to project leadership.
• Lead risk management by conducting risk reviews, facilitating risk identification with stakeholder groups, maintaining a risk register with qualitative and quantitative analysis, and tracking each risk to closure.
• Lead change management by tracking the submission, evaluation, and implementation of changes to project baselines or systems using approved collaboration tools.
• Produce weekly status reports, monthly status reports, and materials for executive and leadership meetings, and follow up on action items and requests.
• Direct overall stakeholder engagement and communication, coordinating work with client components, Federal partners, and other designated contractors.
• Create project work plans and task-based resource estimates, monitor milestone accomplishment, and balance competing demands for shared resources.
• Support transition-in and transition-out activities, including knowledge transfer sessions, artifact handoff, and transition progress reporting.
• Experience working within Medicare systems at CMS, especially enrollment and beneficiary database operations is desirable.

Core Values

Our core values define who we are as an organization and serve as the foundation of our code of ethics. Arbor Research expects all employees to embody these and demonstrate them in our day-to-day work.

• Collaborative Spirit

We expect each staff member to learn from and teach one another and ask each to exhibit a curiosity and respect for the contributions of others.

• Creativity

We strive to cultivate a challenging, stimulating, and supportive environment where our employees are expected to be inquisitive, take initiative, and demonstrate ingenuity.

• Credibility

Our employees are smart, thoughtful, and objective in their work. We expect them to be technically solid in their area of expertise, and for those conducting research to demonstrate scientific rigor.

• Dedication

Our team achieves success because of our dedication to carrying out high quality work and delivering trusted results.

Supervision Received

General administrative supervision is received from the assigned Program Director. Close collaboration is expected with information systems leadership, functional managers, client and partner stakeholders, and members of the project team.

Supervision Exercised

Direct and indirect supervision of the multidisciplinary project team, including analysts and specialists assigned to the contract.

Required Qualifications

• Active Project Management Professional (PMP) certification through the Project Management Institute, maintained throughout the engagement.
• Bachelor’s degree with at least five (5) years of project management experience managing a multidisciplinary project team, or an equivalent combination of education and experience.
• Experience managing a formal software development lifecycle process and familiarity with agile methodologies.
• Experience in the direct and indirect management of multidisciplinary teams working toward complex goals, with adeptness at creating a collaborative team environment.
• Excellent organizational and planning skills, including productive use of project management technology.
• Ability to understand difficult technical concepts and to communicate, orally and in writing, with a range of technical and non-technical audiences.
• Demonstrated strong verbal and written communication skills.
• Proficiency with the Microsoft Office Suite and collaboration tools such as JIRA, Confluence, and SharePoint.
• Ability to obtain and maintain a U.S. Federal public trust suitability determination, and U.S. work authorization sufficient to meet E-Verify requirements.

Desirable Qualifications

• Non-profit experience.
• Experience supporting Federal health programs or agencies.
• Familiarity with Enterprise Performance Life Cycle (EPLC), System Development Life Cycle (SDLC), and ITIL governance frameworks.
• Experience managing cross-agency or interagency coordination efforts.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Microsoft Project.

Annual Salary Range (US National Average)

$92,000 - $149,500 (US National Average)

Base Compensation Determination

Base Compensation is determined by market range and geographic location pay zones. Base Compensation also includes various individual factors unique to each candidate such as job level, prior experience, skill set, certification and educational which may impact the compensation structure.

This position is classified as exempt according to FLSA guidelines.