Project Manager - Advanced

At Clarus, we are harnessing intelligence to propel pet health towards a brighter, smarter, more connected future. A future where information flows freely across caregivers & care environments, insights are more instant and actionable, and financial decisions are empowered.

For us, that future starts by fundamentally changing how pet insurance operates. We’re engineering systems that decomplexify coverage and facilitate reimbursement, so more pets can get the care they deserve.

Our team of pet industry veterans and passionate pet people come from across the tech and health continuums. Together, we’re openly challenging industry convention in service of creating totally new possibilities. Which is why our culture is built on the values of curiosity, entrepreneurship, humility and fierce collaboration.

Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare. We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in shaping a smarter, healthier future for pets everywhere. As we continue to scale our platform, products, and partnerships, we are looking for a Project Manager - Advanced to help drive our most critical, cross‑functional initiatives, including business‑critical programs that require strong execution, leadership, and comfort operating in ambiguity.

Job Summary:

Clarus is seeking a highly experienced Project Manager - Advanced who serves as a central execution leader across the business. You will own delivery of complex, cross‑functional initiatives, from business workstreams to internal operating improvements, by driving clarity, momentum, and accountability where structure may not yet exist. This role is ideal for someone who thrives in fast‑moving environments, is comfortable creating processes (not just following them), and can lead teams through ambiguity to deliver tangible business outcomes. You will partner closely with Data, Product, Engineering, Commercial, Marketing, Sales, Customer Success, Operations, Finance, Legal, and Leadership to ensure initiatives are aligned, launch‑ready, and executed with rigor.

Job Location: Remote – USA, or Hybrid from Boston, MA

Main Responsibilities:

Cross-Functional Program & Project Leadership

• Lead high-impact, business-critical initiatives that span multiple functions, teams, and stakeholders.

• Translate company strategy and leadership priorities into clear objectives, decisions, roadmaps, and execution plans.

• Serve as a trusted partner to business and executive leaders, driving alignment, decision-making, and accountability.

• Navigate complex dependencies, competing priorities, and organizational change to achieve business outcomes.

• Support Data and Engineering teams through capacity planning, prioritization, and delivery management, while maintaining flexibility to lead cross-functional initiatives across the broader organization

Program & Workstream Delivery

• Own delivery of a cross-functional project or dedicated business workstream from planning through completion.

• Build and manage project plans, timelines, dependencies, milestones, and success criteria.

• Proactively identify, mitigate, and escalate risks, issues, and blockers to protect commitments.

• Provide clear visibility into progress, decisions, and tradeoffs to ensure on-time, high-quality delivery.

Operating in Ambiguity & Building New Processes

• Drive clarity in ambiguous problem spaces where goals, scope, or pathways may not be fully defined.

• Design and implement lightweight, scalable processes, templates, and operating rhythms to improve execution as the business grows.

• Continuously improve how Clarus plans, tracks, launches, and executes initiatives across teams.

Governance & Executive Communications

• Develop executive-ready updates, dashboards, and leadership readouts that provide clear visibility into progress, risks, decisions, and outcomes.

• Serve as a primary point of coordination across functions for assigned initiatives.

• Facilitate governance forums, status reviews, and decision-making processes across stakeholders.

• Ensure commitments, decisions, actions, and escalations are documented, communicated, and tracked to resolution.

• Influence without authority by building trust, aligning incentives, and keeping teams focused on outcomes.

Qualifications:

• 8+ years of experience in project/program management, consulting, operations, or similar roles leading cross‑functional initiatives.

• Strong experience leading complex business initiatives or transformation programs in high‑growth or evolving environments.

• Demonstrated ability to drive execution in ambiguity and create structure where processes do not yet exist.

• Exceptional stakeholder management and communication skills; comfortable working with senior leaders and executive teams.

• Proven ability to lead teams of 5–15+ contributors across multiple functions (Data, Product, Engineering, Marketing, Sales, Ops, Finance, Legal).

• Hands‑on experience with project management methodologies and tools (Agile, Waterfall, Hybrid); strong at building pragmatic systems for visibility and accountability.

• Self‑starter who operates independently, prioritizes effectively, and owns outcomes, not just tasks.

• Experience in technology, SaaS, or product‑driven organizations strongly preferred.

Additional Information:

• You must be authorized to work in the U.S.

• Hours are flexible, but availability during core business hours (Eastern) is expected.

• Requires travel of up to 10%.

#LI-Remote

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance

• Basic Life Insurance at no cost to the employee

• Company paid short-term and long-term disability

• 12 weeks of 100% paid Parental Leave

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSA)

• Retirement savings plan

• Personal Paid Time Off

• Paid holidays and company-wide Wellness Day off

• Paid time off to volunteer at nonprofit organizations

• Pet friendly office environment

• Commuter Benefits

• Group Pet Insurance

• On the job training and skills development

• Employee Assistance Program (EAP)

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