Project Coordinator, Senior Services (ElderAid)

JOB PURPOSE
To support the effective delivery of the ElderAid befriending programme through meaningful engagement with beneficiaries, befrienders and community stakeholders.

JOB RESPONSIBILITIES

- Assist in strengthening SRC’s role in the local community, specifically in the Red Cross Community Hub.

- Work closely with the Programme Executive and Head on the development and progression of the befriending programme in the various districts.

- Collaborate with grassroots, government and non-government agencies on the development and management of both the befrienders and the beneficiaries.

- Provide quality and personalized one-stop information services for clients and community stakeholders.

- Support training of befrienders to strengthen and equip them with the necessary skills and knowledge.

- Equip volunteers with adequate proficiency skills in the “Befriending of the Elderly” in the community.

- Ensure timely update of all information.

- Coordinate with Programme Manager and relevant District Managers for the follow up of the client(s).

- Plan and carry out local engagements for the volunteers in collaboration with the relevant District Managers.

JOB SPECIFICATIONS

Qualifications and Experience / Skills

- Proficiency in spoken Mandarin is required to effectively support and communicate with Mandarin-speaking beneficiaries.

- Ability to communicate in local Chinese dialects (e.g. Cantonese, Hokkien, Teochew) would be an advantage to facilitate communication with beneficiaries who are more comfortable conversing in these dialects.

- At least 2 years working experience in volunteer management is preferred.

- Experience working in healthcare or with the elderly, would be advantageous.

- Computer literate.

Desired Behaviour

- Is self-motivated and able to relate well with people.

- Works well with volunteers.

- Must be a team player and able to work with minimum supervision.

-Task oriented and outcome driven.