Program Operations Coordinator-(Federal)

Key Responsibilities

• Program & Project Governance: Partner with the CAIO leadership and technical leads to track ongoing AI initiatives, literacy efforts, research spikes, and client-facing deliverables from conception to completion.
• Workflow & Operations Management: Maintain and optimize team boards, backlogs, and milestone trackers (primarily using Microsoft (Teams, Planner, Sharepoint), and Jira) to ensure transparent progress, clear ownership, and timely delivery.
• Cross-Functional Coordination: Facilitate day-to-day synchronization for a wide range of stakeholders, removing roadblocks and keeping communication channels open.
• Data-Driven Reporting: Gather metrics, synthesize project health indicators, and prepare concise status updates, executive summaries, and meeting readouts for leadership.
• Process Improvement: Identify operational bottlenecks and implement lightweight solutions to optimize efficiency.
• Meeting & Artifact Facilitation: Drive meetings and ensuring action items are captured and followed through.

What You Bring (Qualifications)

• Experience: 1–4 years of professional experience in program operations, project management, business analysis, or a technical operating environment.
• Technical Familiarity: Hands-on experience with agile project management tools—specifically Jira and Microsoft —to track workflows, epics, and tasks.
• Problem-Solving Mindset: A natural inclination to look at a messy process and figure out how to make it smoother, faster, and more efficient.
• Communication Skills: Exceptional written and verbal communication abilities; comfortable distilling complex technical updates into clear insights for leadership and stakeholders.
• Adaptability: Thrives in a fast-paced, high-growth startup environment where priorities can shift alongside emerging technology trends.
• Mission Alignment: A genuine enthusiasm for artificial intelligence, emerging tech, and supporting impactful federal or enterprise missions.

Preferred Qualifications

• Experience supporting technical teams (Software Engineering, Data Science, or AI/ML).
• Familiarity with federal contracting environments or SDVOSB operations.
• Basic data analysis skills (Excel, Google Workspace, or lightweight BI dashboards).

Salary Range-$75k-90K