Program Manager

Wilcore is committed to making a meaningful impact by delivering innovative software solutions that enhance the lives of millions. We foster a culture of learning, growth, and impactful work, believing that the best products are built when teams understand and value their projects. This position offers an exciting opportunity to contribute to federal digital modernization efforts.

Wilcore Technologies is seeking an experienced Program Manager to support the U.S. Department of Veterans Affairs. The Program Manager will own overall delivery success for the program — leading a multidisciplinary team, owning the client relationship, and ensuring the program is staffed, funded, and compliant. This is a role for someone who thinks like both an operator and a business owner: comfortable in front of VA leadership one hour and reviewing financials the next.

What You'll Be Doing:

Program Leadership & Delivery Excellence

• Hold overall accountability for contract delivery, quality, and stakeholder communication across all program workstreams
• Build and grow a strong team structure across the program, giving you high visibility into engineering work
• Foster a culture of accountability, transparency, and continuous improvement across the team
• Support talent onboarding, role clarity, and performance alignment across the program

Client Relationship Ownership

• Own the relationship with the VA client and serve as the primary point of contact for government stakeholders
• Ensure tight integration between technical delivery and customer needs — with clear outcomes defined and aligned to the customer's mission and constraints
• Manage relationships with subcontractor POCs
• Facilitate executive-level briefings, program updates, and reviews that build trust and visibility with VA leadership
• Help the team navigate the dynamics of working across multiple VA teams and stakeholders

Business Development & Growth

• Translate client needs, customer pain points, and user research insights into concrete opportunities to grow the team's scope and impact
• Own the story: market the team's work and tell a compelling, metrics-backed narrative of program accomplishments to the client and internal stakeholders
• Drive recompete strategy and execution — winning recompete and securing all option years and optional task orders
• Identify and pursue opportunities for organic growth within the program

Program Operations (Staffing, Financial & Contractual Management)

• Keep staffing and team composition aligned with current and future program needs; partner with recruiting to plan for and fill hiring needs, and participate in candidate interviews and hiring decisions
• Mentor and develop team members directly, and partner with people managers to support individual growth
• Own financial performance for the program as prime, including subcontractor spend; track and meet or exceed financial targets across margin, utilization, and burn; proactively flag financial risk and course-correct before it becomes a problem
• Submit contract deliverables on time and manage the relationship with the COR; manage subcontractor relationships and contractual obligations
• Ensure all program activities are compliant, on schedule, and within budget; proactively identify and mitigate program, technical, and operational risk, and support audits and performance reviews as required

What You'll Bring

Required Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, or a related field (or equivalent experience)
• 5+ years of experience managing federal IT or digital services programs, preferably within the VA or other civilian agencies
• Demonstrated experience leading large, complex, multi-stakeholder programs, including direct ownership of a client relationship
• A track record of growing an account — recompetes won, option years exercised, or new scope added
• Strong understanding of federal acquisition, governance, and compliance fundamentals
• Experience managing program financials (margin, utilization, burn) as prime with subcontractors
• Comfort operating in modern, iterative delivery environments (product-led, user-research-driven, DevSecOps) rather than traditional waterfall or heavyweight PMO models

Technical & Tooling Experience

• Modern digital-service delivery tools: Jira, Confluence, GitHub, or similar
• Experience partnering with product, UX, and engineering leads in an integrated delivery model
• Familiarity with metrics-driven reporting — using accomplishment data and outcomes (not just status reports) to tell the program's story

Preferred Qualifications

• Experience supporting VA systems
• Familiarity with VA Platform One, Lighthouse, or other VA digital platforms
• Experience supporting contract transition-in or recompete efforts
• PMP or equivalent certification (a plus, not a requirement)

Applicants must be authorized to work in the United States. In alignment with federal contract requirements, certain roles may also require U.S. citizenship and the ability to obtain and maintain a federal background investigation and/or a security clearance.