Program Manager

As a Program Manager, you will be responsible for overseeing the planning, development, and execution of multiple security technology programs within our organization. You will collaborate closely with cross-functional teams, including engineering, operations, sales, Finance and customer support, to ensure the successful delivery of our security solutions to our clients. You will be a key driver in achieving program objectives, ensuring quality, managing risks, and delivering projects on time and within budget.

Responsibilities:

1. Program Planning and Execution:
• Develop comprehensive program plans, including scope, deliverables, timelines, and resource allocation.
• Coordinate with stakeholders to define program objectives and requirements.
• Monitor and track progress of programs, ensuring adherence to timelines and budgets.
• Must have a strong financial background and excel at managing budgets, conducting revenue forecasting, and overseeing invoicing and collections processes with precision and expertise.
• Identify and mitigate potential risks, proactively addressing issues to maintain program momentum.
• Manage program dependencies and facilitate effective communication across teams.
• As a program manager, you will play a crucial role in overseeing and coordinating projects across multiple locations, necessitating occasional travel to ensure seamless execution and stakeholder engagement.
2. Cross-functional Collaboration:
• Collaborate with engineering, product management, operations, and sales teams to align program objectives with business goals.
• Foster effective communication and collaboration among team members and client to ensure program success.
• Act as a liaison between internal teams, clients, and external partners to ensure smooth program execution.
3. Resource Management:
• Identify and allocate appropriate resources, including personnel, equipment, and materials, to support program activities.
• Manage and monitor resource utilization, adjusting as necessary to ensure optimal efficiency.

1. Program Quality and Delivery:

• Establish and enforce program management best practices and standards.
• Conduct regular program reviews to assess performance and identify areas for improvement.
• Ensure that all program deliverables meet the highest standards of quality and customer satisfaction.
• Implement effective change management processes to address program scope changes and requirements.
• Regularly engage with customers to ensure their utmost satisfaction, actively participating in meetings, surveying project progress, and addressing their needs throughout the entire development lifecycle.
1. Stakeholder Management:
• Build and maintain strong relationships with clients, understanding their needs and ensuring program alignment.
• Provide regular updates to stakeholders on program progress, milestones, and risks.
• Address stakeholder concerns promptly, seeking resolutions that maintain client satisfaction.

Qualifications:

• Proven experience (3+ years) in program management, preferably within the physical security or technology industry.
• Strong understanding of security technologies, including surveillance systems, access control, intrusion detection, etc.
• Demonstrated ability to lead cross-functional teams and manage complex programs from initiation to completion.
• Excellent communication, interpersonal, and negotiation skills.
• Strong problem-solving and decision-making abilities.
• Proficiency in project management methodologies and tools.

Join our dynamic and innovative team and contribute to our mission of creating safer environments through cutting-edge security technologies. If you thrive in a fast-paced, collaborative environment and possess exceptional program management skills, we would love to hear from you.