Program Manager

Job Summary

Involves analytical studies on a variety of policies, projects, programs and issues in support of a function, research initiative, program and / or organizational unit, or in research of new or changing systems and programs. Assists in policy and program planning, development, administration, management and implementation; interprets, monitors and analyzes information regarding policies and procedures and provides consultative services to department administrators and other stakeholders.

Department Description

Healthforce Center at UCSF, prepares health care organizations for success by combining a deep understanding of the issues facing the health care workforce with the leadership skills needed to drive progress. Only by bringing together the human ingredients of health care can organizations truly drive positive change. Understanding the dynamics between workforce trends and the leadership skills required to address them is vital to successfully improving the health care landscape.

Healthforce Center offers services to foundations, hospitals, delivery systems, organizations, and individuals to ensure more effective health care delivery and to inform health care policy. Our efforts are focused in the core areas of research with actionable results, consulting and evaluation, programs that develop leadership and resilience, making connections across sectors, and advancing equity.

In addition to our work to advance health equity, Healthforce Center is deeply committed to ensuring equitable approaches and processes in how we collaborate with each other, partners, funders, vendors, and applicants and participants of our programs. We aim to create a strong and agile organization that is enriched by diverse perspectives and ideas and increases belonging so that people can thrive and do their best work. Whether overhauling our hiring and recruiting practices, increasing accountability for advancing our diversity and equity goals, or engaging collectively as an organization to be anti-racist, we are continuously striving to center equity in our work.

This position is expected to follow a flexible work arrangement. While the current expectation is generally one day per week on-site, on-site presence may be adjusted based on business needs and operational priorities.

DUTIES & ESSENTIAL JOB FUNCTIONS

Identify the functions or tasks that employees in the job perform. The essential functions should state the purpose of the work and the results to be accomplished, rather than how the function is performed. Of the tasks listed, what percentage of time is devoted to each? The more time employees spend on a function, the more likely it is that the function is essential. Generally, include those functions that account for 10% or more of the work, i.e., key items that contribute significantly to the achievement of the job. The functions should add up to 100%.

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

45

Yes

Develops scope of work, project work plans, budgets, and reports for project requirements including communicating project status, managing learning events, and facilitating groups.

15

Yes

Develops and executes on in-person convenings, learning events, and other technical assistance. Provides strategy development for organizational or research initiative.

15

Yes

Conducts pre- and post-implementation analysis to determine the need for further enhancements, finer distinctions and / or additional process / policy components / issues which are complex in nature.

15

Yes

Researches and drafts complex proposals, reports, briefings, and executive summaries.. Establishes and maintains contacts internally and with external constituents for the collection and exchange of data.

10

Yes

Develops proposals and recommendations to guide and support a broader strategic direction for the organization or initiative. Write, edit, and revise funding proposals and represent programs and services to the public.

0

0

0

0

0

0

0%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Required Qualifications:

• Intermediate knowledge of business computer application programs. (Microsoft Office – Excel, Word, PowerPoint, Outlook, OneNote) – minimum 2 years applying skills in a graduate or professional setting.
• Strong communication and interpersonal skills to communicate effectively, both verbally and in writing – minimum 2 years applying these skills in a graduate or professional setting
• Ability to use discretion and maintain all confidentiality.
• Analytical / problem-solving experience.
• Skills in analyzing, researching and synthesizing data for preparing relevant proposals / analyses / reports. – minimum 2 years applying these skills in a graduate or professional setting,
• Ability to multi-task with demanding timeframes.
• Experience and knowledge on organizing meeting and events
• Strong project and program management skills/techniques – minimum 2 years applying these skills in a graduate or professional setting,

Preferred Qualifications:

• Knowledge of project management software (Microsoft Project, Smartsheet, Qualtrics, etc.)
• Experience in managing multi-year programmatic budgets
• Experience with vendor procurement and management