Program Manager - Transition

The opportunity

We are looking for an energetic ITIL skilled program manager with a broad technology experience to join our team.

Day-to-day responsibilities

Program Leadership and Governance

• Establish the WSA transition program structure, governance framework, delivery methodology and program management standards.
• Develop and maintain an integrated program plan covering all WSA-controlled workstreams, milestones and dependencies.
• Establish Steering Committee, program leadership and workstream governance forums with clear terms of reference and reporting cadences.
• Implement consistent management of risks, assumptions, issues, dependencies, decisions, actions and change requests.
• Produce accurate executive dashboards, status reports, milestone forecasts and decision papers.
• Maintain traceability between contractual obligations, transition deliverables, acceptance criteria and program activities.
• Coordinate resource planning, delivery priorities and cross-workstream dependencies.
• Escalate material delivery, operational, security, data or contractual risks in a timely manner.
• Establish a reusable program management discipline and governance model for future WSA initiatives.

WSA Corporate IT Establishment and Separation

• Provide oversight to the Project Manager - Corporate IT responsible for establishing the WSA corporate technology environment.
• Coordinate WSA activities covering identity and access management, end-user computing, collaboration platforms, corporate applications, connectivity and security tooling.
• Ensure corporate IT services are operational, secure, supportable and ready before transition milestones.
• Manage dependencies between corporate IT separation, user migration, access requirements and operational readiness.
• Ensure relevant documentation, support arrangements, controls and ownership are in place before handover to business-as-usual operations.

Data Discovery and Transition

• Provide leadership to the Data Transition Lead and Data Engineer responsible for discovering, understanding, extracting and presenting agreed data to ANZ.
• Establish a structured discovery process to identify relevant data sources, data ownership, data lineage, retention requirements, security classifications and known data quality issues.
• Coordinate the definition and agreement of datasets, file formats, delivery mechanisms, schedules, validation rules and acceptance evidence with ANZ counterparts.
• Oversee data profiling, extraction, cleansing where agreed, validation, reconciliation and secure transfer activities.
• Ensure delivered datasets are supported by appropriate data dictionaries, structural descriptions, control totals and reconciliation evidence.
• Manage queries and clarification requests relating to the meaning, structure, provenance and quality of data supplied by WSA.
• Ensure data handling complies with contractual, privacy, security, confidentiality and records-management obligations.
• Maintain clear accountability boundaries between WSA data provision activities and ANZ target-state migration activities.

Who are we looking for

• Extensive experience leading complex technology, separation, transition or operating model programs.
• Demonstrated experience establishing program governance, integrated planning and delivery disciplines in an environment where these capabilities are not yet mature.
• Proven ability to manage multiple interdependent workstreams across technology, data, operations and corporate functions.
• Experience managing organisational boundaries where delivery responsibilities are shared between separate companies or counterpart programs.
• Strong understanding of data transition, data governance, secure data handling and reconciliation controls.
• Experience overseeing corporate IT establishment or separation activities.
• Experience delivering operational readiness, service transition and business-as-usual handover.
• Excellent executive reporting, stakeholder management, facilitation, negotiation and written communication skills.
• Demonstrated ability to manage ambiguity, discover hidden complexity and convert uncertain requirements into structured delivery plans.
• Experience operating in regulated, security-sensitive or customer-data-intensive environments.

Qualifications

Essential

• Tertiary qualification in information technology, business, engineering or a related discipline, or equivalent senior professional experience.
• Demonstrated senior program management experience delivering complex enterprise change.

Desirable

• Managing Successful Programmes (MSP), PMP or PRINCE2 Practitioner certification.
• Agile, SAFe or equivalent delivery certification.
• ITIL Foundation or higher.
• Formal change management qualification.
• Data governance, privacy, security or risk management certification.