Program Manager Supply Chain Services

Position Summary:

Vallen's Program Manager Supply Chain Services is a staff management position responsible for overseeing the sales, operations and profitability of several large Supply Chain Solution customers. Directs the work of multiple onsite associates and/or managers in Supply Chain Services. Develops and implements logistics plans, budgets, and procedures to maximize compliance ensuring customer needs are met within budget constraints. Provides financial reporting and reconciliation of inventories. Guarantees site compliance with inventory audits and cycle counts, and develops corrective actions when appropriate. Collaborates with onsite associates and key business leaders to ensure positive and profitable customer relationships that contribute to the achievement of Vallen's financial goals and business objectives.

Essential Job Duties and Responsibilities:

• Provides leadership to onsite sales and operations associates performing our supply chain solutions. Staff management responsibilities include but are not limited to interviewing, selecting, hiring, coaching, counseling, and disciplining associates while enforcing company policies, procedures, and productivity standards.
• Contributes to strategic planning, direction, and goal setting for the department or function.
• Develops and implements impactful policies, practices, and procedures that align with organizational goals. Ensures supply chain services meet high-quality standards, service level agreements, and cost optimization for goods or materials.
• Drives operational efficiencies, exceeds customer expectations, and ensures exceptional service levels through KPI management, strong customer service orientation, and proactive follow-up skills.
• Partner with multiple departments to assess and address customer issues through project management. Provide ownership to proactively provide solutions, ensuring all timelines are met.
• Analyze team performance, assess program efficiency, report results, and manage ongoing improvements.
• Ensures achievement of sales and profitability goals for portfolio of assigned sites.
• Demonstrates leadership in driving process improvement and cost-saving initiatives by leveraging Vallen's Value Plus Program (VPP).
• Resolves staffing, contractual, and financial issues escalated by site associates and leaders.
• Initiates and manages sales growth within assigned supply chain solution sites. Provides guidance and mentorship to site associates/leaders, focusing on product standardization, consolidation, and expanding Vallen Exclusive Brands.
• Performs other related duties as requested.