Program Manager (Manufacturing)

Position Overview:

As a Program Manager, you will play a pivotal role in overseeing and managing both ongoing programs and new projects, from initiation to customer fulfillment. Collaborating with cross-functional teams and stakeholders, you will drive the successful completion of projects while exceeding customer requirements and expectations. Your strategic relationships, cross-functional coordination, and problem-solving abilities will be crucial in ensuring seamless program execution.

Responsibilities:

• Establish and nurture strategic relationships with customers to understand their needs and expectations.
• Provide support for day-to-day operations and shipments, ensuring customer satisfaction.
• Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers' scorecards, On Time Delivery targets, and inventory goals.
• Work closely with teams to address challenges and ensure timely project completion.
• Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
• Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
• Compile reports for management review to provide insights into program progress.
• Manage backlog and prioritize customer needs while identifying new business opportunities.
• Allocate resources effectively to ensure seamless operations and successful program execution.
• Analyze data and compile reports for management review, offering valuable insights and recommendations.
• Undertake any other related program or project management tasks assigned by supervisors.

Requirements:

• Bachelor’s degree in Engineering, Supply Chain, Operations, Business, or related field.
• Entry-level with a positive attitude, keen interest in program/project management and willingness to learn are welcome to apply.
• 5+ years of experience in program or project management within manufacturing, industrial, or operations-driven environments.
• Strong understanding of end-to-end operations, including planning, materials management, and production workflows.
• Demonstrated experience driving schedules, managing risks, and delivering programs on time and within scope.
• Strong stakeholder management, communication, and problem-solving skills.
• Ability to operate in fast-paced, changing environments and manage competing priorities effectively.
• Proficiency in ERP systems and program management tools.PMP or equivalent certification is a plus but not required.