Program Manager, Logistics NPI (Finished Goods)

Summary

Do more than you ever thought possible. Have more impact than you ever imagined.

At Apple, passionate people create the world’s most innovative products and customer experiences. Join us to do the best work of your life and make a meaningful difference.

We are seeking a highly collaborative, driven, and detail-oriented Program Manager, Logistics NPI (Finished Goods) to lead launch planning and execution across Apple’s finished goods portfolio. In this role, you will act as a pivotal connector—bringing together global and regional cross-functional teams to ensure flawless, on-time product launches. You will also champion continuous improvement and strategic initiatives across Operations to drive efficiency, scalability, and an extraordinary customer delivery experience.

Description

As the Logistics NPI Program Manager, you will represent Logistics within the core Operations New Product Introduction (NPI) team:

• Launch Planning & Readiness: Develop, align, and execute comprehensive logistics launch strategies across worldwide and regional stakeholders for new finished goods introductions.
• Execution & Risk Mitigation: Monitor critical path milestones, proactively identify supply chain bottlenecks, and drive rapid mitigation plans to safeguard launch commitments.
• Cross-Functional Orchestration: Serve as the central operational bridge connecting Global Logistics, Regional Fulfillment, Operations Leadership, and IS&T.
• Continuous Improvement: Lead post-launch reviews and operational initiatives to eliminate friction, automate workflows, and elevate launch playbooks.
• Strategic Operations Initiatives: Contribute to forward-looking projects that scale logistics infrastructure and enhance customer delivery experiences.

Minimum Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business, or equivalent relevant practical experience within operations and or logistics.
• Program & Launch Management: 3+ years of experience leading complex logistics or operations programs, with a proven track record of managing scope, schedules, dependencies, and risk under tight launch timelines.
• Supply Chain & Logistics Acumen: Deep understanding of end-to-end finished goods fulfillment and the operational impact of program changes across global supply chains.

Preferred Qualifications

• Cross-Functional Influence: Demonstrated success leading through influence, navigating ambiguity, and driving alignment across multi-disciplinary business and IS&T teams worldwide.
• Process Excellence & Problem Solving: Strong analytical mindset with the ability to diagnose gaps, map workflows, and implement scalable, long-term process improvements.
• Systems & Data Literacy: Working knowledge of enterprise logistics platforms (SAP, WMS, TMS, EDI) and proficiency in advanced Excel and project management tools.
• Communication & Negotiation: Exceptional communication, facilitation, and conflict-resolution skills across diverse cultures and all levels of leadership.

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.