Program Manager

Lead and own the end-to-end Finance Transformation Program (Finance TOM), acting as a strategic partner to the CFO, CIO and Transformation Office. The role goes beyond project delivery and requires full program ownership across roadmap, governance, execution and financial control, combined with deep finance expertise, strong ERP and systems leadership, and executive-level stakeholder management. The Program Manager is accountable for transforming finance operations into a scalable, controlled and data-driven model, ensuring alignment between business, finance and IT.

Key Responsibilities and Accountabilities

• Define and own the Finance TOM roadmap across 6-month, 3-year and 5-year horizons.

• Translate business priorities into a structured program execution plan aligned with finance strategy, IT architecture and business objectives.

• Establish and run a strong governance framework including SteerCo, weekly program cadences and decision forums.

• Ensure agendas are shared in advance, decisions are documented, actions are tracked and governance discipline is maintained.

• Provide a single source of truth for program status with two-layer reporting at project and program level.

• Communicate progress versus plan, key risks, red flags and decisions required to C-level stakeholders in a clear and concise manner.

• Own full program financials including CAPEX, OPEX, vendor management and cost optimization.

• Drive cost control discipline and ensure transparency on budget, spend, risks and mitigation actions.

• Act as a trusted partner to Finance leadership and drive stakeholder alignment, business engagement and adoption of solutions across regions.

• Supervise delivery across ERP deployment, integrations, testing and go-live readiness, ensuring strong planning, scenario coverage and issue resolution ownership.

• Lead the program organization including project managers, functional leads and external partners, define roles and responsibilities, and build a high-performance team.

Qualifications & Experience

• Bachelor’s degree in finance, Business Administration, or a related field. MBA or relevant certification is a plus.

Competences

• Minimum 15+ years overall experience.

• Minimum 10+ years in Finance, including controlling, treasury, accounting or financial operations.

• 8–10 years in program or transformation management.

• Proven experience leading large-scale ERP transformations and multi-country rollouts.

• Demonstrated ability to challenge finance design and define target operating models and core processes.

Core Competences

• Strategic Leadership: Defines and drives the finance transformation roadmap with long-term vision and execution discipline.

• Finance Mastery: Deep understanding of finance operations including close, controlling, FP&A and treasury.

• Program Governance: Builds and enforces program structure, governance, risk and dependency management.

• Executive Communication: Communicates clearly, concisely and in a decision-oriented manner with senior stakeholders.

• Stakeholder Management: Influences and aligns CFO, CIO, finance leaders, IT leaders and business stakeholders across regions.

• Delivery Excellence: Balances strategic oversight with hands-on program execution and issue resolution.

• Financial Control: Owns budget visibility, cost discipline, vendor oversight and value realization.

ERP Competences

• Strong hands-on experience in SAP S/4HANA FI/CO is mandatory.

• Knowledge of SAP TMS is preferred.

• Exposure to expense tools such as Zoho or Concur is desirable.

• Experience with mobile money or payment ecosystems and integration architecture / middleware is highly valued.

Languages

• Perfect spoken English, and the language of the area of operation (French, Spanish, Portuguese, Vietnamese).

Other requirements

• Willingness to travel internationally as required by the program.

• Strong working knowledge of program control tools such as Jira and Smartsheet, used as management and governance tools, not only tracking tools.

• Ability to operate autonomously, drive decisions and maintain high standards of execution in a complex, multi-stakeholder environment.

Key results expected

• 100% of the finance transformation program managed through a single source of truth with clear visibility on status versus plan, key risks and decisions required.

• Weekly program-level reporting delivered consistently and actionable for executive stakeholders.

• Governance cadence fully implemented, including SteerCo, weekly reviews and disciplined action tracking.

• Strong stakeholder satisfaction across CFO, CIO, Finance leadership, IT leadership and business stakeholders.

• Projects delivered on time, on budget and within scope, with successful go-lives and no major defects.

• Budget accuracy maintained with visibility on CAPEX, OPEX and measurable vendor cost optimization.

• Clear Finance TOM roadmap adopted and measurable reduction of manual processes and inefficiencies through implemented solutions.