Program Manager

Salary: Level 7, $144,755 – $154,717 pa plus super

About Us

The Insurance Commission of Western Australia is a state-owned Government Trading Enterprise that provides motor injury insurance to 2.7 million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government. The Insurance Commission is a major self-funded statutory authority at the heart of the Western Australian community.

The Opportunity

We are excited to offer two permanent Program Manager opportunities within our Technology Transformation function.

The Program Manager will lead complex, enterprise-scale technology programs, bringing clarity and momentum to interdependent workstreams and keep delivery firmly focused on governance, business readiness, benefits realisation and sustainable outcomes. Working collaboratively across business and technology teams, the Program Manager will build trusted relationships, influence senior stakeholders and foster a culture of continuous improvement. In doing so, the Program Manager will help turn ambitious strategies into solutions that transition successfully into business-as-usual operations, supporting the Insurance Commission’s strategic objectives and bringing our values of Care, Courage and Collaboration to life.

For further information about the role, you can view the attached Job Description Form (JDF) or contact Smarajeet Mahapatra on (08) 9264 3561.

About You

You are a strategic and delivery-focused program leader who can bring structure, momentum and accountability to complex technology transformation. You communicate with clarity, navigate competing priorities confidently, and work collaboratively to turn organisational objectives into practical, sustainable outcomes.

You will bring demonstrated experience in:

• Leading complex, enterprise-scale technology programs using Agile, SAFe and/or hybrid delivery approaches, with a strong record of transitioning outcomes into business-as-usual operations.

• Developing and executing integrated program plans across scope, schedule, budget, resources and quality, including the coordination of multiple interdependent workstreams.

• Applying robust program governance and managing risks, issues and dependencies in line with IT and organisational standards.

• Defining and tracking KPIs, benefits and value realisation outcomes to maintain focus on measurable organisational results.

• Managing vendors and delivery partners against service levels, deliverables and contractual obligations.

• Engaging, influencing and negotiating with stakeholders at all levels while building collaboration across business and technology teams.

As part of our Team, you will enjoy

• Flexible working arrangements, including the opportunity to work from home.

• Additional three public service holidays each year plus long service leave after seven years of service.

• Ongoing career development, professional learning opportunities, and support to grow your skills and capabilities.

• Salary packaging options, including novated leasing for a new vehicle.

• Modern workplace including a parents and multi-faith room, conveniently located close to major public transport hubs.

• Complimentary access to onsite wellness facilities, including a gym, sauna and swimming pool.

• Bright and welcoming social spaces with complimentary coffee machines, stunning city and river views, and easy access to a range of dining and lifestyle amenities.

• State-of-the-art end-of-trip facilities to support active and sustainable commuting.

Our commitment to a Diverse and Inclusive Workplace

We are committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

How to Apply

Apply online by clicking the 'Apply for Job' button and provide the following documents in Word or PDF format:

1. A detailed CV that clearly outlines the skills and experiences you have gained in relation to the job description; and

2. A two (2) page summary outlining the key responsibilities and achievements you have had during your career in the context of the JDF.

3. Please, nominate two (2) referees who can provide feedback on your capacity to meet the Work-Related Requirements. At least one of the referees should be your most recent, immediate supervisor.

Applications for this opportunity close at 12:00pm (AWST), Wednesday, 21 October 2026. Please ensure your application is submitted on time, as late applications will not be accepted.

ICWA may conduct further search activities or extend the closing date, if required to supplement the field of applicants.

Appointment Information

In addition to the immediately available position, appointments may be made from this process within a twelve-month period to similar positions that may be permanent or contract, including fixed term appointments with the possibility of extension or subsequent permanency.

Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process. Any offer of employment is conditional upon the satisfactory completion of pre-employment screening. This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable). Additional role specific checks may also be required (i.e. Working with Children check).

If you require any reasonable adjustments to support your participation in the recruitment process or have questions about the process, please contact our Recruitment Team at [email protected] or (08) 9264 3515.

Privacy

The Insurance Commission of Western Australia collects your personal information as part of its recruitment, placement and onboarding processes. This may include information you provide in your application, resume or during assessments, including referee and criminal history checks. For further details on how we handle your personal information, please read our Privacy Policy.