Program Manager

Job Summary

We are seeking a compassionate and organized Program Manager to lead a residential program that supports individuals with developmental disabilities. This position ensures person-centered services, team leadership, regulatory compliance, and financial management at the assigned location.

Essential Functions of the Job:

1. Coordinates internal and external resources to enhance the lives of the individuals living at Homeward Bound.
2. Provides human resource management within the assigned home (s), including hiring, training, supervising, performance feedback, staff development, disciplinary action and dismissal.
3. Manage standard operating procedures within the assigned home(s) to assure compliance with organizational policies/procedures/standards, state licensing requirements, and other applicable laws or provisions.
4. Is responsible for the delivery of services for all individuals in assigned homes(s). This includes program development, implementation and data collection.
5. Manages physical and financial resources with in the assigned home(s), including household budget, the purchase of supplies and equipment.
6. Provides financial management for individuals living in the assigned home(s).
7. Coordinates and facilitates Interdisciplinary team (IDT) meetings, and ensures comprehensive program plans and risk management plans of each individual in the assigned homes.
8. Plans and facilitates employee meetings, initial training, and ongoing training.
9. Attends meetings and training as required.
10. Completes thorough investigation and reports for internal purposes and external agencies.
11. Serve as a liaison to community, case mangers, guardians, family members etc. and ensures concerns and issues are promptly addressed/resolved.
12. Provides direct care to individuals served, typically 50% of job.
13. Assume additional responsibilities as requested and necessary to maintain program integrity.

Knowledge, Skills and Abilities Required:

• Knowledge of developmental/physical disabilities required.
• Ability to meet the physical demands required of the job position.
• Knowledge of state and federal licensing regulations.
• Ability to effectively communicate both orally, and in writing, with individuals served, family members, case managers, guardians and employees.
• Ability to demonstrate strong leadership skills.
• Ability to organize and prioritize work to meet deadlines.
• Ability to work as a team and independently.
• Ability to recognize problems and resolve.

Risk Responsibility/Budget Management:

• Maintain a high level of confidentiality.
• Apply best practice of Homeward Bound resource utilization.
• Have strong interpersonal communication skills when representing HBI and the people it serves with both internal and external customers.
• Comply with organizational and regulatory policies, procedures and standards.
• Correctly/accurately manage individual bank accounts and household budgets.

Benefits

• Eligible for Public Service Loan Forgiveness (PSLF)

• 403(b) retirement plan with employer match

• Affordable health, dental, and vision insurance

• Life, short- and long-term disability insurance

• Paid training and staff development programs

• Employee education scholarships

• Employee Assistance Program (EAP)

Schedule

• Full-time

• Includes some evenings and weekends

• On-call responsibilities as needed

Equal Opportunity Employer

Homeward Bound is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment. We prohibit discrimination based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other legally protected status.

If you require accommodation during the hiring process, contact us at hrhelp@hbimn.org.

Must meet one of the following (per MN Rule 245D):

• Bachelor's degree in human services + 1 year direct care experience

• Associate degree + 2 years direct care experience

• Diploma in related field + 3 years direct care experience

• 50 hours of training + 4 years of direct care experience under qualified supervision

Additional Requirements:

• One year of supervisory experience preferred

• Valid Minnesota driver’s license and acceptable driving record

• CPR/First Aid & Medication Administration certifications (or ability to obtain)

• Successful completion of a DHS background check

• Ability to lift 60 lbs and meet physical demands of the role